ERP measure success model; a new perspective

  • Authors:
  • Fernando Bento;Carlos J. Costa

  • Affiliations:
  • Instituto Universitario de Lisboa ISCTE-IUL, Lisboa, Portugal;Instituto Universitario de Lisboa ISCTE-IUL, Lisboa, Portugal

  • Venue:
  • Proceedings of the 2013 International Conference on Information Systems and Design of Communication
  • Year:
  • 2013

Quantified Score

Hi-index 0.00

Visualization

Abstract

This paper addresses the problem of defining and evaluating the success of ERP throughout the life cycle of the information system. In order to solve this problem, many of the theoretical and empirical contributions on the success of the information system are analysed and discussed. This approach allows the development of a new model; especially in Delone & Mclean supported research. This work will try to establish a different perspective on the success of the ERP and can be an encouragement to some organizations or the many researchers that will be engaging in these areas, in order to help achieve more clearly the expected performance in the acquisition phase of ERPs. Many times that performance does not always happen [1].