Knowledge integration in virtual teams: the potential role of KMS
Journal of the American Society for Information Science and Technology
The Impact of Information Technology on Coordination: Evidence From the B-2
Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Integrating Knowledge in Groups: How Formal Interventions Enable Flexibility
Organization Science
Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption
Information Systems Research
Mechanisms for sharing knowledge in project-based organizations
Information and Organization
Understanding the Impact of Collaboration Software on Product Design and Development
Information Systems Research
Enacting Integrated Information Technology: A Human Agency Perspective
Organization Science
Multiple Faces of Codification: Organizational Redesign in an IT Organization
Organization Science
From Organization Design to Organization Designing
Organization Science
Journal of Management Information Systems
Architectural knowledge in inter-organizational IT innovation
The Journal of Strategic Information Systems
Template Use and the Effectiveness of Knowledge Transfer
Management Science
Boundary spanning in offshored ISD projects: a project social capital perspective
Proceedings of the special interest group on management information system's 47th annual conference on Computer personnel research
Turn to the material: Remote diagnostics systems and new forms of boundary-spanning
Information and Organization
Panoptic empowerment and reflective conformity in enterprise systems-enabled organizations
Information and Organization
International Journal of Computer Integrated Manufacturing
Information Technology and Product Development
Information Technology and Product Development
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Information Technology is often viewed as imposing too much standardization and limiting flexibility in New Product Development (NPD). This paper aims at understanding how the use of Product Lifecycle Management Technology (PLM) contributes to knowledge sharing in an international NPD environment. The research is based on a longitudinal case study of a consumer goods industry group and involved development teams in Europe and local suppliers in China. Knowledge transfer and translation were observed through the reduction of communication glitches among members and increased NPD work with Chinese suppliers. The results of the case study indicate that (1), with an important codification effort, the use of PLM technology resulted in higher data and network transparency and enhanced knowledge transfer; (2) PLM served as a particularly useful tool for knowledge translation especially for boundary spanners in their work relationships. While PLM can be considered the main mechanism for knowledge transfer in this context, the case suggests that knowledge translation requires a boundary spanner intervention and that, with the use of PLM, they reinforce each other. Particularly noteworthy was a positive shift in the boundary spanners' roles from the project leader to the outsourcing engineer. In turn, this unintended consequence reinforced their credibility and the legitimacy of the use of the system with the Chinese suppliers.