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MIS Quarterly
Groupware comes to the Internet: charting a new world
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IT capabilities: theoretical perspectives and empirical operationalization
ICIS '99 Proceedings of the 20th international conference on Information Systems
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Information Systems Research
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Management Science
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dg.o '08 Proceedings of the 2008 international conference on Digital government research
The Impact of ERP Implementation on Business Process Outcomes: A Factor-Based Study
Journal of Management Information Systems
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Journal of Management Information Systems
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HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
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The Journal of Strategic Information Systems
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Information Systems Frontiers
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Research Commentary---Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango
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The Journal of Strategic Information Systems
An Interdisciplinary Perspective on IT Services Management and Service Science
Journal of Management Information Systems
Path Dependence of Dynamic Information Technology Capability: An Empirical Investigation
Journal of Management Information Systems
Journal of Management Information Systems
Electronic Commerce Research and Applications
TMS and team behavioural integration
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The Journal of Strategic Information Systems
International Journal of Networking and Virtual Organisations
Research Note---Using Real Options to Investigate the Market Value of Virtual World Businesses
Information Systems Research
Journal of Global Information Management
Inter-Organizational IT Capability in China: An Empirical Analysis of Dimensions and Influences
Journal of Electronic Commerce in Organizations
Consumer Piracy Risk: Conceptualization and Measurement in Music Sharing
International Journal of Electronic Commerce
Path Dependence of Dynamic Information Technology Capability: An Empirical Investigation
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Green practices-IS alignment and environmental performance: The mediating effects of coordination
Information Systems Frontiers
Understanding the role of satisfaction in the formation of perceived switching value
Decision Support Systems
Interorganizational information systems visibility and supply chain performance
International Journal of Information Management: The Journal for Information Professionals
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A burning question for information systems (IS) researchers and practitioners is whether and how IT can build a competitive advantage in turbulent environments. To address this question, this study focuses on the business process level of analysis and introduces the construct of IT leveraging competence---the ability to effectively use IT functionalities. This construct is conceptualized in the context of new product development (NPD). IT leveraging competence is shown to indirectly influence competitive advantage in NPD through two key mediating links: functional competencies (the ability to effectively execute operational NPD processes) and dynamic capabilities (the ability to reconfigure functional competencies to address turbulent environments). Environmental turbulence is also shown to moderate the process by which IT leveraging competence influences competitive advantage in NPD. Empirical data were collected from 180 NPD managers. Through the construct of IT leveraging competence, the study shows that the effective use of IT functionalities, even generic functionalities, by business units can help build a competitive advantage. The study also shows that the strategic effect of IT leveraging competence is more pronounced in higher levels of environmental turbulence. This effect is not direct: It is fully mediated by both dynamic capabilities and functional competencies. Taken together, these findings suggest that IS researchers should look beyond the direct effects of firm-level IT infrastructures and focus their attention on how business units can leverage IT functionalities to better reconfigure and execute business processes. In turbulent environments, focusing on these aspects is even more vital.