Information distortion in a supply chain: the bullwhip effect
Management Science - Special issue on frontier research in manufacturing and logistics
The Value of Information Sharing in a Two-Level Supply Chain
Management Science
Models for Supply Chains in E-Business
Management Science
Understanding the Impact of Collaboration Software on Product Design and Development
Information Systems Research
Journal of Management Information Systems
The impact of information technology on the financial performance of diversified firms
Decision Support Systems - Special issue: Economics and information systems
The impact of business analytics on supply chain performance
Decision Support Systems
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The utilization of advanced information technologies IT in interfirm collaboration has been thematic in current literature. Although conventional wisdom perceives that IT systems facilitate supply chain collaboration, this research provides an alternative perspective. Drawing on resource-based view and contingency 'fit' theory, the study investigates a model of relationships that specify how environmental uncertainty factors influence the nature of the association of two critical but distinctive IT capabilities with collaboration. Findings corroborate the positive association between collaboration and B2B e-commerce and IT analytic capability. However, demand unpredictability enhances the IT analytic capability-collaboration relationship while detracting from the B2B e-commerce-collaboration association. Notably, the study did not find any moderating influence of another critical uncertainty factor, technological turbulence. The findings reveal the complex nature of IT-collaboration relationships and provide managers a framework for understanding the uncertainty contexts under which specific information technologies with various functionalities may be more appropriately leveraged to derive benefits.