Issues in information systems planning
Information and Management
Information systems for sustainable competitive advantage
Information and Management
Management strategies for information technology
Management strategies for information technology
Coordination of information systems plans with business plans
Journal of Management Information Systems
Shaping the future: business design through information technology
Shaping the future: business design through information technology
Up and running: integrating information technology and the organization
Up and running: integrating information technology and the organization
Global disaggregation of information-intensive services
Management Science
Technology investment and business performance
Communications of the ACM
Beyond the productivity paradox
Communications of the ACM
The substitution of information technology for other factors of production: a Firm Level Analysis
Management Science - Special issue: Frontier research on information systems and economics
Organizational Form and Efficiency: the Coexistence of Stock and Mutual Property-Liability Insurers
Management Science - Special issue on the performance of financial Institutions
Designing Complex Organizations
Designing Complex Organizations
Corporate Information Systems Management: The Issues Facing Senior Executives
Corporate Information Systems Management: The Issues Facing Senior Executives
Information technology and economic performance: A critical review of the empirical evidence
ACM Computing Surveys (CSUR)
Research Report: Increasing Returns to Information Technology
Information Systems Research
Information Technology and Productivity: Evidence from Country-Level Data
Management Science
Information Systems Research
An Economic Model of Product Quality and IT Value
Information Systems Research
Special issue: impacts of information technology investment on organizational performance
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Information technology payoff in the health-care industry: a longitudinal study
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Strategic information systems and financial performance
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Information Technology Investments and Firms' Performance--A Duopoly Perspective
Journal of Management Information Systems
Journal of Management Information Systems
A Framework for Assessing the Business Value of Information Technology Infrastructures
Journal of Management Information Systems
Prioritizing a Portfolio of Information Technology Investment Projects
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
The Journal of Strategic Information Systems
The impact of business analytics on supply chain performance
Decision Support Systems
Business analytics in supply chains - The contingent effect of business process maturity
Expert Systems with Applications: An International Journal
Information Resources Management Journal
Using information systems to improve energy efficiency: Do smart meters make a difference?
Information Systems Frontiers
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We examined the relationship between information technology (IT) and organizational performance in the U.S. life/health insurance industry by applying and testing Galbraith's information processing theory and strategic contingency theory. Rather than focusing on resource allocations in IT, we instead examined the manner in which IT is deployed in organizations through information processing design choices. Our results suggest that while some information processing design choices are generally related to organizational performance, others should be matched to a specific strategic posture. For example, we found that all organizations benefit from using IT to increase cost-effectiveness. However, other uses of IT should be more closely aligned with an organization's strategy. In particular, domain offensive organizations should align their IT systems to focus on the front end of their operations and understanding customer needs, which will spur further innovation.