The productivity paradox of information technology
Communications of the ACM
Assessing the impact of information technology on organizational performance
Strategic information technology management
Reengineering: report from the trenches
Datamation
Productivity and information technology: the elusive connection
Management Science
HMSS: a management support system for concurrent hospital decision making
Decision Support Systems
Information Resources Management Journal
Information systems variables and management productivity
Information and Management
Beyond the productivity paradox
Communications of the ACM
Information technology impact on process output and quality
Management Science - Special issue: Frontier research on information systems and economics
The substitution of information technology for other factors of production: a Firm Level Analysis
Management Science - Special issue: Frontier research on information systems and economics
The Business Value of Computers: An Executive's Guide
The Business Value of Computers: An Executive's Guide
Information technology and economic performance: A critical review of the empirical evidence
ACM Computing Surveys (CSUR)
Editorial—IT Investment Payoff in E-Business Environments: Research Issues
Information Systems Frontiers
Evaluating Componentized Enterprise Information Technologies: A Multiattribute Modeling Approach
Information Systems Frontiers
Complementary Investment in Change Management and IT Investment Payoff
Information Systems Frontiers
Contribution of institutional DSS to organizational performance: evidence from a longitudinal study
Decision Support Systems
Special Section: Measuring Business Value of Information Technology in E-Business Environments
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Evaluating the Adoption of Enterprise Application Integration in Health-Care Organizations
Journal of Management Information Systems
Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance
Journal of Management Information Systems
Systems Design, Process Performance, and Economic Outcomes in International Banking
Journal of Management Information Systems
Information Processing Design Choices, Strategy, and Risk Management Performance
Journal of Management Information Systems
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Determinants of success for application service provider: An empirical test in small businesses
International Journal of Human-Computer Studies
Journal of Management Information Systems
The Journal of Strategic Information Systems
Electronic Commerce Research and Applications
Journal of Management Information Systems
International Journal of Electronic Commerce
Advancing information technology in health care
Communications of the ACM - One Laptop Per Child: Vision vs. Reality
Relation of CIO background, IT infrastructure, and economic performance
Information and Management
Differential Effects of the Two Types of Information Systems: A Hospital-Based Study
Journal of Management Information Systems
Special Section: Competitive Strategy, Economics, and Information Systems
Journal of Management Information Systems
InEDvance: advanced IT in support of emergency department management
NGITS'09 Proceedings of the 7th international conference on Next generation information technologies and systems
An examination of the antecedents and consequences of organizational IT innovation in hospitals
The Journal of Strategic Information Systems
An empirical investigation of integration in healthcare alliance networks
Decision Support Systems
Research Commentary---The Digital Transformation of Healthcare: Current Status and the Road Ahead
Information Systems Research
Information Systems Research
Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare
Information Systems Research
Productivity and Performance Effects of Business Process Reengineering: A Firm-Level Analysis
Journal of Management Information Systems
Journal of Management Information Systems
Evaluating the impact of IT investments on productivity: a causal analysis at industry level
International Journal of Information Management: The Journal for Information Professionals
A Balanced Scorecard Approach in Assessing IT Value in Healthcare Sector: An Empirical Examination
Journal of Medical Systems
Information Hang-overs in Healthcare Service Systems
Manufacturing & Service Operations Management
Valuing Knowledge-Based Initiatives: What We Know and What We Don't Know
International Journal of Knowledge Management
A Lag Effect of IT Investment on Firm Performance
Information Resources Management Journal
Improvement in Operational Efficiency Due to ERP Systems Implementation: Truth or Myth?
Information Resources Management Journal
Journal of Global Information Management
Journal of Management Information Systems
Understanding Contingencies Associated with the Early Adoption of Customer-Facing Web Portals
Journal of Management Information Systems
Finding the Role of Time Lags in Radio Frequency Identification Investment
International Journal of Strategic Information Technology and Applications
The role of R&D and corporate governance in Korea: IT firms versus non-IT firms
Information Technology and Management
Health information technology and its impact on the quality and cost of healthcare delivery
Decision Support Systems
Drug prescription behavior and decision support systems
Decision Support Systems
Information technology and voluntary quality disclosure by hospitals
Decision Support Systems
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With the enormous investments in Information Technology (IT), the question of payoffs from IT has become increasingly important. Organizations continue to question the benefits from IT investments especially in conjunction with corporate initiatives such as business process reengineering (BPR). Furthermore, the impact of technology on nonfinancial outcomes such as customer satisfaction and quality is gaining interest.However, studies examining the IT-performance relationship have been far from conclusive. The difficulty in identifying impacts from technology has been the isolation of benefits of IT from other factors that may also contribute to organizational performance. Furthermore, benefits from technology investments may be realized over an extended period of time. Finally, IT benefits may accrue when they are done in concert with other organizational initiatives such as business process reengineering. This calls for studies that take into account control variables as well as data that span time periods.In this study, we examine monthly data collected from eight hospitals over a recent three-year time period. We specify propositions that relate investments in IT to performance, and the combined effect of technology and BPR on performance. We draw upon the literature in health-care management to incorporate appropriate control variables in the analyses. Our results provide support for the IT-performance relationship that is observed after certain time lags. Such a relationship may not be evident in cross-sectional or snapshot data analyses. Also, results indicate support for the impact of technology contingent on BPR practiced by hospitals.