Valuing Knowledge-Based Initiatives: What We Know and What We Don't Know

Authors:
Hind Benbya
Affiliations:
GSCM-Montpellier Business School, France
Venue:
International Journal of Knowledge Management
Year:
2011

Citing 22
Cited 0

Business value of information technology: a study of electronic data interchange

MIS Quarterly
The acquisition, transfer, and depreciation of knowledge in service organizations: productivity in franchises

Management Science
Productivity, business profitability, and consumer surplus: three different measures of information technology value

MIS Quarterly
Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders

Information Systems Research
Strategic and Operational Benefits of Electronic Integration in B2B Procurement Processes

Management Science
Performance Impacts of Information Technology: Is Actual Usage the Missing Link?

Management Science
Information technology payoff in the health-care industry: a longitudinal study

Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Reconceptualizing System Usage: An Approach and Empirical Test

Information Systems Research
An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices

Journal of Management Information Systems
Organizational Knowledge Management: A Contingency Perspective

Journal of Management Information Systems
Knowledge Management: An Organizational Capabilities Perspective

Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update

Journal of Management Information Systems
Eliciting and Validating Knowledge in Knowledge Management Systems

HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Knowledge Management Systems Implementation: Lessons from the Silicon Valley

Knowledge Management Systems Implementation: Lessons from the Silicon Valley
Fact or Fiction? A Sensemaking Perspective on the Reality Behind Executives' Perceptions of IT Business Value

Journal of Management Information Systems
Profiting from Knowledge Management: The Impact of Time and Experience

Information Systems Research
Issues in linking information technology capability to firm performance

MIS Quarterly
Review: the resource-based view and information systems research: review, extension, and suggestions for future research

MIS Quarterly
Review: information technology and organizational performance: an integrative model of it business value

MIS Quarterly
An empirical investigation of net-enabled business value

MIS Quarterly
Information technology relatedness, knowledge management capability, and performance of multibusiness firms

MIS Quarterly
Information, Technology, and Information Worker Productivity

Information Systems Research

Quantified Score

Hi-index	0.00

Visualization

Abstract

The objective of this paper is to provide an overview of the current state of theory and practice on valuing Knowledge-Based Initiatives KBI. Drawing on the literature concerning IT and business value, this paper summarizes what is known about valuing IT-based initiatives, discusses the specificity of KBI and outline main challenges that continue to limit research in this area. This paper also examines how managers deal with these challenges and what metrics they use to assess knowledge value. These managerial insights are derived from interviews as well as empirical analysis of several Silicon Valley firms. This paper gives an emerging approach for valuing KBI and illustrates its implementation with a case study from IBM.