The problem of statistical power in MIS research
MIS Quarterly
Impact of consultants on computerization success in small businesses
Information and Management
The productivity paradox of information technology
Communications of the ACM
Determining information system usage: some issues and examples
Information and Management
Task-technology fit and individual performance
MIS Quarterly
Measuring system usage: implications for IS theory testing
Management Science
The 3-D model of information systems success: the search for the dependent variable continues
Information Resources Management Journal - Special issue: information systems success measurement
Information Resources Management Journal
Information systems effectiveness: the construct space and patterns of application
Information and Management
The relation between user satisfaction, usage of information systems and performance
Information and Management
Analysing information systems evaluation: another look at an old problem
European Journal of Information Systems - Special issue on information systems evaluaiton
Satisfiers and dissatisfiers: a two-factor model for website design and evaluation
Journal of the American Society for Information Science
European Journal of Information Systems
Application Service Providers: Will They Succeed?
Information Systems Frontiers
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
A Two-Factor Theory for Website Design
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 6 - Volume 6
Client Relationship Development for Application Service Providers: A Research Model
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
Application service providers: a model in evolution
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
A relationship perspective on IT outsourcing
Communications of the ACM - Mobile computing opportunities and challenges
Information Systems Research
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
A theory of application service provider (ASP) use from a client perspective
Information and Management
Beyond concern: a privacy-trust-behavioral intention model of electronic commerce
Information and Management
A Theoretical Integration of User Satisfaction and Technology Acceptance
Information Systems Research
An exploratory study into factors of service quality for application service providers
Information and Management
The role played by perceived usability, satisfaction and consumer trust on website loyalty
Information and Management
Information technology payoff in the health-care industry: a longitudinal study
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
An integrated model of information systems adoption in small businesses
Journal of Management Information Systems
The effect of service quality and partnership on the outsourcing of information systems functions
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Measuring the Performance of Information Systems: A Functional Scorecard
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Validating instruments in MIS research
MIS Quarterly
Small-firm computing: motivators and inhibitors
MIS Quarterly
Trust and TAM in online shopping: an integrated model
MIS Quarterly
National information security policy and its implementation: A case study in Taiwan
Telecommunications Policy
Antecedents of application service continuance: A synthesis of satisfaction and trust
Expert Systems with Applications: An International Journal
Case studies in research: Using balanced scorecards for the evaluation of "Software-as-a-service"
Information and Management
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Recently, application service provider (ASP), a new rental-based enterprise software business, has become a viable option. Although ASP has the potential to fundamentally change the manner in which IT services are provided for user firms, current ASPs often fail to show robust records in accumulating and maintaining customers. Therefore, this paper attempts to explore the main success factors for ASP-based information systems on the basis of past IS success models. Two hundred and three samples were collected from small and medium enterprises with ASP service experiences. Data analysis using LISREL shows that seven IS success factors-system quality, information quality, service quality, intention to use, user satisfaction, individual benefit, organizational benefit and an additional factor, trust, have good fit with data gathered. These factors, except for system quality, show significant coefficients and explanatory power. Furthermore, it is found that both service quality and information quality are significant for fostering user satisfaction, trust, and intention to use.