A relationship perspective on IT outsourcing

Authors:
Rajiv Kishore;H. R. Rao;K. Nam;S. Rajagopalan;A. Chaudhury
Affiliations:
State University of New York, Buffalo;State University of New York, Buffalo;Sogang University, South Korea;Northwest Airlines, Minneapolis, MN;Bryant College, RI
Venue:
Communications of the ACM - Mobile computing opportunities and challenges
Year:
2003

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Abstract

A longitudinal study at four companies provides valuable insights about the evolution of IT outsourcing relationships.