Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
The ORION project: staged business process reengineering at FedEx
Communications of the ACM
The substitution of information technology for other factors of production: a Firm Level Analysis
Management Science - Special issue: Frontier research on information systems and economics
Information Technology Effects on Firm Performance As Measured by Tobin's Q
Management Science
The Dot Com Effect: the impact of e-commerce announcements on the market value of firms
ICIS '99 Proceedings of the 20th international conference on Information Systems
Information Systems Research
Breaking the rules: success and failure in groupware-supported business process reengineering
Decision Support Systems
Exploring the relationship between information technology and business process reengineering
Information and Management
Information technology payoff in the health-care industry: a longitudinal study
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Information technology and internal firm organization: an exploratory analysis
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems - Special section: The impacts of business process change on organizational performance
Business process redesign: tactics for managing radical change
Journal of Management Information Systems - Special section: Toward a theory of business process change management
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Journal of Management Information Systems
Reexamining the Value Relevance of E-Commerce Initiatives
Journal of Management Information Systems
Business Process Reengineering and Organizational Performance: An Exploration of Issues
International Journal of Information Management: The Journal for Information Professionals
The role of technological know-how in c-commerce success
Decision Support Systems
IT assets, organization capital and market power: Contributions to business value
Decision Support Systems
Information technology and organizational capabilities: A longitudinal study of the apparel industry
Decision Support Systems
Leader personal influences on membership decisions in moderated online social networking groups
Decision Support Systems
Information and trust in hierarchies
Decision Support Systems
Event-driven agility of interoperability during the Run-time of collaborative processes
Decision Support Systems
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We extend current research examining synergies between information technology, process redesign, and firm performance in three ways: analyze a firm's entire IT and BPR portfolio, examine production and market value performance implications, and conduct analysis using a unique dataset of 228 firms between 1996 and 1999. We find a contingent association between IT, process redesign, and performance. The interaction of IT and BPR portfolios is positively associated with firm productivity and market value. However, we find mixed evidence of a difference in these impacts across different types of BPR. Insights for business investment in IT and process redesign are discussed.