An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Strategic factor markets: expectations, luck, and business strategy
Management Science
A survey of information technology in the U.K. service sector
Information and Management
Organization context and information systems success: a contingency approach
Journal of Management Information Systems
Why information systems fail: a case study approach
Why information systems fail: a case study approach
Is user satisfaction a valid measure of system effectiveness?
Information and Management
Software failure: management failure: amazing stories and cautionary tales
Software failure: management failure: amazing stories and cautionary tales
Organizational learning and core capabilities development: the role of IT
Information technology and organizational transformation
Evaluating information systems in small and medium-sized enterprises: issues and evidence
European Journal of Information Systems
Power, politics, and MIS implementation
Communications of the ACM
The measurement of user information satisfaction
Communications of the ACM
The role of dynamic capabilities in e-business transformation
European Journal of Information Systems - Managing e-business transformation
Strategic aspirations for net-enabled business
European Journal of Information Systems
European Journal of Information Systems - Special section: PACIS 2004
How they manage IT: SMEs in Canada and the U.S.
Communications of the ACM - Software product line
Information and Management
The Journal of Strategic Information Systems
Organizational competence for harnessing IT: A case study
Information and Management
Understanding participant loyalty intentions in virtual communities
WSEAS Transactions on Information Science and Applications
Information and Management
Tailoring software development
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
International Journal of Information Technology and Management
Organizational information systems competences in small and medium-sized enterprises
Information and Management
Electronic Commerce Research and Applications
Achieving top management support with business knowledge and role of IT/IS personnel
International Journal of Information Management: The Journal for Information Professionals
Exploring the effect of strategic positioning on firm performance in the e-business context
International Journal of Information Management: The Journal for Information Professionals
Case study: A bumpy road to success (or not): The case of Project Genesis at Nevada DMV
International Journal of Information Management: The Journal for Information Professionals
A capabilities based toolkit for strategic information systems planning in SMEs
International Journal of Information Management: The Journal for Information Professionals
The implementation of the Spa Select System: Coming to grips with the cog in the machine
International Journal of Information Management: The Journal for Information Professionals
Effective information technology (IT) governance mechanisms: An IT outsourcing perspective
Information Systems Frontiers
Journal of Engineering and Technology Management
International Journal of Networking and Virtual Organisations
International Journal of Networking and Virtual Organisations
Journal of Global Information Management
Differential Effects on ERP Post-Adoption Stages across Scandinavian and Iberian SMEs1
Journal of Global Information Management
Differential Effects on ERP Post-Adoption Stages across Scandinavian and Iberian SMEs1
Journal of Global Information Management
Developing Organizational Agility through IT and Supply Chain Capability
Journal of Global Information Management
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The purpose of this paper is to consider how resource-based theory can be used to explain success with the adoption and use of information systems and information technology (IS/IT) in manufacturing small and medium-sized enterprises (SMEs). A number of authors have explored the applicability of resource-based theory to the IS/IT domain, mainly at a conceptual level. Overall they infer that the key differentiators for long-term successful IS/IT deployment reside within the internal context of an organisation, based on organisational competences. This paper is based on in-depth case study research in 12 Portuguese manufacturing SMEs, which identified two factors that, from the empirical evidence, appeared to be the determinants of the different levels of success in IS/IT adoption and use. These factors were also primarily associated with the internal context of the organisations. Therefore, the findings were analysed from the perspective of resource-based theory, to understand why and how the attributes of these factors caused the differential levels of IS/IT success in the firms studied.