The information system as a competitive weapon
Communications of the ACM - Special section on management of information systems
The productivity paradox of information technology
Communications of the ACM
Information technology impact on process output and quality
Management Science - Special issue: Frontier research on information systems and economics
A model for implementing BPR based on strategic perspectives: an empirical study
Information and Management
Strategic Information Systems
Ideal patterns of strategic alignment and business performance
Information and Management
Information technology payoff in the health-care industry: a longitudinal study
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Discovering potential and realizing value from information technology investments
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Rosenbluth international: strategic transformation of a successful enterprise
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Measuring the organizational impact of information technology investment: an exploratory study
Journal of Management Information Systems - Special section: Realizing value from information technology investment
Journal of Management Information Systems
Information technology productivity: in search of a definite observation
Information and Management
Re-examining perceived ease of use and usefulness
MIS Quarterly
Information Resources Management Journal
International Journal of Business Information Systems
International Journal of Business Information Systems
A Balanced Scorecard Approach in Assessing IT Value in Healthcare Sector: An Empirical Examination
Journal of Medical Systems
International Journal of Asian Business and Information Management
International Journal of Asian Business and Information Management
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For over a decade, empirical studies on the organizational performance of IT investment have been far from conclusive, and one major issue that has led to an ongoing debate is whether inadequate methods are applied in measuring IT values. Traditional measures have primarily been financial: return on investment and return on sales. Researchers have suggested a need to use other measures, although there has been little agreement on which precisely to use. Moreover, empirical studies showed limitations in using only a single organization-level measure, whereas a more complete assessment could involve measures from several levels. In addition, benefits from IT investments are normally realized over time. This study used an integrative assessment framework with a three-level structure of organizational hierarchy: corporate strategies, manufacturing decisions, and operational activities, along with a time-lag effect. Different levels of performance measures were examined over different time periods. The framework was verified by survey data. Our results indicated that time tag had positive impact on the performance measures of corporate strategies and that they were significantly correlated with operational activities.