Case study of electronic banking at Meridian Bancorp
Information and Software Technology - Information and software economics
An economic analysis of strategic information technology investments
MIS Quarterly - Special issue on the strategic use of information systems
Theory of decision support systems portfolio evaluation
Decision Support Systems
Technology investment and business performance
Communications of the ACM
Beyond the productivity paradox
Communications of the ACM
Information technology impact on process output and quality
Management Science - Special issue: Frontier research on information systems and economics
Management Science
Information technology and economic performance: A critical review of the empirical evidence
ACM Computing Surveys (CSUR)
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
An Economic Model of Product Quality and IT Value
Information Systems Research
Information technology payoff in the health-care industry: a longitudinal study
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Information Technology Investments and Firms' Performance--A Duopoly Perspective
Journal of Management Information Systems
Journal of Management Information Systems
Systems Design, Process Performance, and Economic Outcomes in International Banking
Journal of Management Information Systems
Information Processing Design Choices, Strategy, and Risk Management Performance
Journal of Management Information Systems
Communications of the ACM
What determines IT spending priorities?
Communications of the ACM - A Blind Person's Interaction with Technology
International Journal of IT/Business Alignment and Governance
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This paper develops a series of two-stage duopoly models of quality- price competition and a series of monopoly models of quality-price choice in order to examine the impact of information technology (IT) investments on firm profit, firm productivity, and consumer welfare. We solve the duopoly and monopoly models for four cost functions, where each function makes a different assumption about the form of the marginal cost of production. These models are used to conduct a two-by-four comparison [(monopoly, duopoly) íï戮驴 (four cost functions)] of the impact of IT investments on economic performance. The analysis reveals that together market structure and cost structure play a critical role in determining the form of the relationship between IT investment and economic measures. Specifically, moving from monopoly to duopoly and moving from zero marginal cost to marginal cost as a function of quality increase the number of economic measures for which the directional effects of IT investment are ambiguous, or depend on model parameter values.