Embodied conversational interface agents
Communications of the ACM
Privacy in e-commerce: examining user scenarios and privacy preferences
Proceedings of the 1st ACM conference on Electronic commerce
Recommender systems in e-commerce
Proceedings of the 1st ACM conference on Electronic commerce
Finance with a personalized touch
Communications of the ACM
Web usage mining for Web site evaluation
Communications of the ACM
Identity management and its support of multilateral security
Computer Networks: The International Journal of Computer and Telecommunications Networking
Rethinking Public Key Infrastructures and Digital Certificates: Building in Privacy
Rethinking Public Key Infrastructures and Digital Certificates: Building in Privacy
Data Mining Techniques: For Marketing, Sales, and Customer Support
Data Mining Techniques: For Marketing, Sales, and Customer Support
The economics of freebies in exchange for consumer information on the internet: an exploratory study
International Journal of Electronic Commerce
Electronic Commerce Research
Detail and Context in Web Usage Mining: Coarsening and Visualizing Sequences
WEBKDD '01 Revised Papers from the Third International Workshop on Mining Web Log Data Across All Customers Touch Points
Privacy through pseudonymity in user-adaptive systems
ACM Transactions on Internet Technology (TOIT)
Privacy conflicts in CRM services for online shops: a case study
CRPIT '14 Proceedings of the IEEE international conference on Privacy, security and data mining - Volume 14
Architecture for user-controlled e-privacy
Proceedings of the 2003 ACM symposium on Applied computing
Developing trust in internet commerce
CASCON '03 Proceedings of the 2003 conference of the Centre for Advanced Studies on Collaborative research
A User Perspective of Quality of Service in m-Commerce
Multimedia Tools and Applications
Privacy in electronic commerce and the economics of immediate gratification
EC '04 Proceedings of the 5th ACM conference on Electronic commerce
Product context in EC websites: how consumer uncertainty and purchase risk drive navigational needs
EC '04 Proceedings of the 5th ACM conference on Electronic commerce
Preserving privacy when preference searching in e-commerce
Proceedings of the 2003 ACM workshop on Privacy in the electronic society
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Privacy in pervasive environments: next generation labeling protocols
Personal and Ubiquitous Computing
Privacy and Rationality in Individual Decision Making
IEEE Security and Privacy
Privacy in e-commerce: stated preferences vs. actual behavior
Communications of the ACM - Transforming China
The language of privacy: Learning from video media space analysis and design
ACM Transactions on Computer-Human Interaction (TOCHI)
Stopping spyware at the gate: a user study of privacy, notice and spyware
SOUPS '05 Proceedings of the 2005 symposium on Usable privacy and security
In the eye of the beholder: a visualization-based approach to information system security
International Journal of Human-Computer Studies - Special isssue: HCI research in privacy and security is critical now
Social matching: A framework and research agenda
ACM Transactions on Computer-Human Interaction (TOCHI)
Keeping up appearances: understanding the dimensions of incidental information privacy
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Privacy-enhanced personalization
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Privacy and HCI: methodologies for studying privacy issues
CHI '06 Extended Abstracts on Human Factors in Computing Systems
The reality of media preferences: do professional groups vary in awareness?
Journal of the American Society for Information Science and Technology
PeCAN: an architecture for users' privacy-aware electronic commerce contexts on the semantic web
Information Systems - Special issue: The semantic web and web services
Power strips, prophylactics, and privacy, oh my!
SOUPS '06 Proceedings of the second symposium on Usable privacy and security
User interfaces for privacy agents
ACM Transactions on Computer-Human Interaction (TOCHI)
Noticing notice: a large-scale experiment on the timing of software license agreements
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A Survey and Analysis of the P3P Protocol's Agents, Adoption, Maintenance, and Future
IEEE Transactions on Dependable and Secure Computing
Internet Privacy Concerns and Social Awareness as Determinants of Intention to Transact
International Journal of Electronic Commerce
Experimental economics and experimental computer science: a survey
Proceedings of the 2007 workshop on Experimental computer science
Experimental economics and experimental computer science: a survey
ecs'07 Experimental computer science on Experimental computer science
End-user privacy in human-computer interaction
Foundations and Trends in Human-Computer Interaction
Investigating Privacy Attitudes and Behavior in Relation to Personalization
Social Science Computer Review
Secure or insure?: a game-theoretic analysis of information security games
Proceedings of the 17th international conference on World Wide Web
Measuring self-disclosure online: Blurring and non-response to sensitive items in web-based surveys
Computers in Human Behavior
Predicted and observed user behavior in the weakest-link security game
UPSEC'08 Proceedings of the 1st Conference on Usability, Psychology, and Security
A Wiki that knows where it is being used: insights from potential users
ACM SIGMIS Database
Exploring a human centered approach to managing visual privacy concerns during collaboration
HCC '08 Proceedings of the 3rd ACM international workshop on Human-centered computing
Modeling Privacy Insurance Contracts and Their Utilization in Risk Management for ICT Firms
ESORICS '08 Proceedings of the 13th European Symposium on Research in Computer Security: Computer Security
Collective information practice: emploring privacy and security as social and cultural phenomena
Human-Computer Interaction
Overcoming Online Information Privacy Concerns: An Information-Processing Theory Approach
Journal of Management Information Systems
An analysis of privacy signals on the World Wide Web: Past, present and future
Information Sciences: an International Journal
A business privacy model for virtual communities
International Journal of Web Based Communities
Collective privacy management in social networks
Proceedings of the 18th international conference on World wide web
Analyzing privacy and security issues in the information age - an ethical perspective
WSEAS Transactions on Information Science and Applications
RFID and privacy: what consumers really want and fear
Personal and Ubiquitous Computing
The need for enhanced privacy and consent dialogues
Information Security Tech. Report
Understanding User Preferences and Awareness: Privacy Mechanisms in Location-Based Services
OTM '09 Proceedings of the Confederated International Conferences, CoopIS, DOA, IS, and ODBASE 2009 on On the Move to Meaningful Internet Systems: Part I
Collaborative data privacy for the web
Proceedings of the 2010 EDBT/ICDT Workshops
Usability of user agents for privacy-preference specification
Proceedings of the 2007 conference on Human interface: Part II
Examining user privacy practices while shopping online: what are users looking for?
Proceedings of the 2007 conference on Human interface: Part II
How users read and comprehend privacy policies
Proceedings of the 2007 conference on Human interface: Part II
Privacy-enhanced web personalization
The adaptive web
Understanding compliance to privacy guidelines using text-and video-based scenarios
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Privacy issues in educational systems
International Journal of Internet Technology and Secured Transactions
It won't happen to me: Promoting secure behaviour among internet users
Computers in Human Behavior
Privacy-awareness information for web forums: results from an empirical study
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Privacy policies for shared content in social network sites
The VLDB Journal — The International Journal on Very Large Data Bases
Toward a behavioral approach to privacy for online social networks
SocInfo'10 Proceedings of the Second international conference on Social informatics
The online privacy paradox: a social representations perspective
CHI '11 Extended Abstracts on Human Factors in Computing Systems
The Effect of Online Privacy Information on Purchasing Behavior: An Experimental Study
Information Systems Research
Attitudes toward online availability of US public records
Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times
Tensions in developing a secure collective information practice - the case of agile ridesharing
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
E-commerce: protecting purchaser privacy to enforce trust
Electronic Commerce Research
The security cost of cheap user interaction
Proceedings of the 2011 workshop on New security paradigms workshop
Proceedings of the Seventh Symposium on Usable Privacy and Security
Indirect content privacy surveys: measuring privacy without asking about it
Proceedings of the Seventh Symposium on Usable Privacy and Security
SAFECOMP'06 Proceedings of the 25th international conference on Computer Safety, Reliability, and Security
ICCSA'10 Proceedings of the 2010 international conference on Computational Science and Its Applications - Volume Part IV
PET'04 Proceedings of the 4th international conference on Privacy Enhancing Technologies
ITWP'03 Proceedings of the 2003 international conference on Intelligent Techniques for Web Personalization
Keeping Found Things Found: The Study and Practice of Personal Information Management: The Study and Practice of Personal Information Management
The effect of monitoring by cameras and robots on the privacy enhancing behaviors of older adults
HRI '12 Proceedings of the seventh annual ACM/IEEE international conference on Human-Robot Interaction
From the economics to the behavioral economics of privacy: a note
ICEB'10 Proceedings of the Third international conference on Ethics and Policy of Biometrics and International Data Sharing
Personal computer privacy: analysis for korean PC users
IWSEC'06 Proceedings of the 1st international conference on Security
Investment in privacy-preserving technologies under uncertainty
GameSec'11 Proceedings of the Second international conference on Decision and Game Theory for Security
Rational security: Modelling everyday password use
International Journal of Human-Computer Studies
Evaluating recommender systems from the user's perspective: survey of the state of the art
User Modeling and User-Adapted Interaction
Explaining the user experience of recommender systems
User Modeling and User-Adapted Interaction
Understanding identity exposure in pervasive computing environments
Pervasive and Mobile Computing
A PLA-based privacy-enhancing user modeling framework and its evaluation
User Modeling and User-Adapted Interaction
Type indeterminacy in privacy decisions: the privacy paradox revisited
QI'12 Proceedings of the 6th international conference on Quantum Interaction
Helping users with information disclosure decisions: potential for adaptation
Proceedings of the 2013 international conference on Intelligent user interfaces
Privacy policies and national culture on the internet
Information Systems Frontiers
Proceedings of the 5th Annual ACM Web Science Conference
Making Decisions about Privacy: Information Disclosure in Context-Aware Recommender Systems
ACM Transactions on Interactive Intelligent Systems (TiiS)
Sunlight or sunburn: a survey of attitudes toward online availability of US public records
Information Polity - Special issue on Open Government and Public Participation: Issues and Challenges in Creating Public Value
Guide to measuring privacy concern: Review of survey and observational instruments
International Journal of Human-Computer Studies
Dimensionality of information disclosure behavior
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Electronic Commerce Research
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As electronic commerce environments become more and more interactive, privacy is a matter of increasing concern. Many surveys have investigated households' privacy attitudes and concerns, revealing a general desire among Internet users to protect their privacy. To complement these questionnaire-based studies, we conducted an experiment in which we compared self-reported privacy preferences of 171 participants with their actual disclosing behavior during an online shopping episode. Our results suggest that current approaches to protect online users' privacy, such as EU data protection regulation or P3P, may face difficulties to do so effectively. This is due to their underlying assumption that people are not only privacy conscious, but will also act accordingly. In our study, most individuals stated that privacy was important to them, with concern centering on the disclosure of different aspects of personal information. However, regardless of their specific privacy concerns, most participants did not live up to their self-reported privacy preferences. As participants were drawn into the sales dialogue with an anthropomorphic 3-D shopping bot, they answered a majority of questions, even if these were highly personal. Moreover, different privacy statements had no effect on the amount of information disclosed; in fact, the mentioning of EU regulation seemed to cause a feeling of 'false security'. The results suggest that people appreciate highly communicative EC environments and forget privacy concerns once they are 'inside the Web'.