Communications of the ACM
Consumer privacy concerns about Internet marketing
Communications of the ACM
Building consumer trust online
Communications of the ACM
Privacy in e-commerce: examining user scenarios and privacy preferences
Proceedings of the 1st ACM conference on Electronic commerce
E-privacy in 2nd generation E-commerce: privacy preferences versus actual behavior
Proceedings of the 3rd ACM conference on Electronic Commerce
Information Privacy: Corporate Management and National Regulation
Organization Science
Privacy and Rationality in Individual Decision Making
IEEE Security and Privacy
Personalization versus Privacy: An Empirical Examination of the Online Consumer's Dilemma
Information Technology and Management
International Journal of Information Security
Internet Privacy: Interpreting Key Issues
Information Resources Management Journal
A Composite Privacy Leakage Indicator
Wireless Personal Communications: An International Journal
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The rapid expansion of Internet based services has created opportunities for ICT firms to collect and use, in an unauthorized way, information about individuals (e.g. customers, partners, employees etc.). Therefore, privacy issues are becoming increasingly important. In this paper we model the risk that an IT firm is exposed to, as a result of potential privacy violation incidents. The proposed model is based on random utility modeling and aims at capturing the subjective nature of the question: "how important is a privacy violation incident to someone?". Furthermore, we propose a collective risk model for the economic exposure of the firm due to privacy violation. These models are useful for the design and valuation of optimal privacy related insurance contracts for the firm and are supportive to its risk management process.