Multivariate data analysis with readings (2nd ed.)
Multivariate data analysis with readings (2nd ed.)
Values, personal information privacy, and regulatory approaches
Communications of the ACM
E-privacy in 2nd generation E-commerce: privacy preferences versus actual behavior
Proceedings of the 3rd ACM conference on Electronic Commerce
Information Privacy: Corporate Management and National Regulation
Organization Science
An Empirical Examination of the Concern for Information Privacy Instrument
Information Systems Research
Poaching and the Misappropriation of Information: Transaction Risks of Information Exchange
Journal of Management Information Systems
IEEE Security and Privacy
An Economic Analysis of Policies for the Protection and Reuse of Noncopyrightable Database Contents
Journal of Management Information Systems
E-service quality competition through personalization under consumer privacy concerns
Electronic Commerce Research and Applications
Special Section: Competitive Strategy, Economics, and Information Systems
Journal of Management Information Systems
The Role of Push-Pull Technology in Privacy Calculus: The Case of Location-Based Services
Journal of Management Information Systems
Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem - Volume 47
When do firms invest in privacy-preserving technologies?
GameSec'10 Proceedings of the First international conference on Decision and game theory for security
The Effect of Online Privacy Information on Purchasing Behavior: An Experimental Study
Information Systems Research
No Free Lunch: Price Premium for Privacy Seal-Bearing Vendors
Journal of Management Information Systems
Journal of Management Information Systems
Investment in privacy-preserving technologies under uncertainty
GameSec'11 Proceedings of the Second international conference on Decision and Game Theory for Security
Hide and Seek: Costly Consumer Privacy in a Market with Repeat Purchases
Marketing Science
International Journal of Business Information Systems
Profit-maximizing firm investments in customer information security
Decision Support Systems
Theories in online information privacy research: A critical review and an integrated framework
Decision Support Systems
Technology Innovation and the Policy Vacuum: A Call for Ethics, Norms, and Laws to Fill the Void
International Journal of Technoethics
The Influence of Information Control upon On-line Shopping Behavior
International Journal of Technology and Human Interaction
Hi-index | 0.00 |
The advent of the Internet has made the transmission of personally identifiable information more common and often unintended by the user. As personal information becomes more accessible, individuals worry that businesses misuse the information that is collected while they are online. Organizations have tried to mitigate this concern in two ways: (1) by offering privacy policies regarding the handling and use of personal information and (2) by offering benefits such as financial gains or convenience. In this paper, we interpret these actions in the context of the information-processing theory of motivation. Information-processing theories, also known as expectancy theories in the context of motivated behavior, are built on the premise that people process information about behavior-outcome relationships. By doing so, they are forming expectations and making decisions about what behavior to choose. Using an experimental setting, we empirically validate predictions that the means to mitigate privacy concerns are associated with positive valences resulting in an increase in motivational score. In a conjoint analysis exercise, 268 participants from the United States and Singapore face trade-off situations, where an organization may only offer incomplete privacy protection or some benefits. While privacy protections (against secondary use, improper access, and error) are associated with positive valences, we also find that financial gains and convenience can significantly increase individuals' motivational score of registering with a Web site. We find that benefits-monetary reward and future convenience-significantly affect individuals' preferences over Web sites with differing privacy policies. We also quantify the value of Web site privacy protection. Among U.S. subjects, protection against errors, improper access, and secondary use of personal information is worth $30.49-$44.62. Finally, our approach also allows us to identify three distinct segments of Internet users-privacy guardians, information sellers, and convenience seekers.