The Influence of Information Control upon On-line Shopping Behavior

Authors:
Milam Aiken;Jianfeng Wang;Linwu Gu;Kustim Wibowo
Affiliations:
University of Mississippi, USA;Indiana University of Pennsylvania, USA;Indiana University of Pennsylvania, USA;Indiana University of Pennsylvania, USA
Venue:
International Journal of Technology and Human Interaction
Year:
2011

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Abstract

Previous studies have explored privacy instruments and disclosures as factors that affect on-line shopping intentions or attitudes. However, few have evaluated how information control affects this behavior. This paper draws on psychological and social justice theories to gain an understanding of how information control impacts on-line purchasing directly or indirectly through the mediation of intrinsic motivation. The resulting causal model was validated using structural equations with data from 179 respondents. Results show that perceived information control affects cognitive absorption, and users, as expected, value procedural fairness.