Tensions in developing a secure collective information practice - the case of agile ridesharing

Authors:
Kenneth Radke;Margot Brereton;Seyed Mirisaee;Sunil Ghelawat;Colin Boyd;Juan Gonzalez Nieto
Affiliations:
School of Design and Information Security Institute, Queensland University of Technology, Australia;School of Design, Queensland University of Technology, Australia;School of Design, Queensland University of Technology, Australia;School of Design, Queensland University of Technology, Australia;Information Security Institute, Queensland University of Technology, Australia;Information Security Institute, Queensland University of Technology, Australia
Venue:
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Year:
2011

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Abstract

Many current HCI, social networking, ubiquitous computing, and context aware designs, in order for the design to function, have access to, or collect, significant personal information about the user. This raises concerns about privacy and security, in both the research community and main-stream media. From a practical perspective, in the social world, secrecy and security form an ongoing accomplishment rather than something that is set up and left alone. We explore how design can support privacy as practical action, and investigate the notion of collective information-practice of privacy and security concerns of participants of a mobile, social software for ride sharing. This paper contributes an understanding of HCI security and privacy tensions, discovered while "designing in use" using a Reflective, Agile, Iterative Design (RAID) method.