Interaction, privacy and profiling considerations in local mobile social software: a prototype agile ride share system

  • Authors:
  • Sunil Ghelawat;Kenneth Radke;Margot Brereton

  • Affiliations:
  • Queensland University of Technology, Brisbane, Australia;Queensland University of Technology, Brisbane, Australia;Queensland University of Technology, Brisbane, Australia

  • Venue:
  • Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
  • Year:
  • 2010

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Abstract

Agile ridesharing aims to utilise the capability of social networks and mobile phones to facilitate people to share vehicles and travel in real time. However the application of social networking technologies in local communities to address issues of personal transport faces significant design challenges. In this paper we describe an iterative design-based approach to exploring this problem and discuss findings from the use of an early prototype. The findings focus upon interaction, privacy and profiling. Our early results suggest that explicitly entering information such as ride data and personal profile data into formal fields for explicit computation of matches, as is done in many systems, may not be the best strategy. It might be preferable to support informal communication and negotiation with text search techniques.