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Socialware: multiagent systems for supporting network communities
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ACM Transactions on Computer-Human Interaction (TOCHI)
Annotation consensus: implications for passage recommendation in scientific literature
Proceedings of the eighteenth conference on Hypertext and hypermedia
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New Generation Computing
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Enabling Social Navigation on the Web
WI-IAT '08 Proceedings of the 2008 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology - Volume 01
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Proceedings of the ACM 2011 conference on Computer supported cooperative work
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ACM Transactions on Computer-Human Interaction (TOCHI)
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We describe ongoing work on I2I, a system aimed at fostering opportunistic communication among users viewing or manipulating content on the Web and in productivity applications. Unlike previous work in which the URLs of Web resources are used to group users visiting the same resource, we present a more general framework for clustering work contexts to group users together that accounts for dynamic content and distributional properties of Web accesses which can limit the utility URL based systems. In addition, we describe a method for scaffolding asynchronous communication in the context of an ongoing task that takes into account the ephemeral nature of the location of content on the Web. The techniques we describe also nicely cover local files in progress, in addition to publicly available Web content. We present the results of several evaluations that indicate systems that use the techniques we employ may be more useful than systems that are strictly URL based.