A diary study of task switching and interruptions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Unpacking the social dimension of external interruptions
Proceedings of the 2007 international ACM conference on Supporting group work
The cost of interrupted work: more speed and stress
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
To Be or Not to Be Aware: Reducing Interruptions in Pervasive Awareness Systems
UBICOMM '08 Proceedings of the 2008 The Second International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies
"Are you watching this film or what?": interruption and the juggling of cohorts
Proceedings of the 2008 ACM conference on Computer supported cooperative work
ACM Transactions on Computer-Human Interaction (TOCHI)
The Collaborative Nature of Interruption Handling
HICSS '11 Proceedings of the 2011 44th Hawaii International Conference on System Sciences
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In recent decades technology-induced interruptions emerged as a key object of study in HCI and CSCW research, but until recently the social dimension of interruptions has been relatively neglected. The focus of existing research on interruptions has been mostly on their direct effects on the persons whose activities are interrupted. Arguably, however, it is also necessary to take into account the "ripple effect" of interruptions, that is, indirect consequences of interruptions within the social context of an activity, to properly understand interrupting behavior and provide advanced technological support for handling interruptions. This paper reports an empirical study, in which we examine a set of facets of the social context of interruptions, which we identified in a previous conceptual analysis. The results suggest that people do take into account various facets of the social context when making decisions about whether or not it is appropriate to interrupt another person.