Organizational culture and leadership in ERP implementation

  • Authors:
  • Weiling Ke;Kwok Kee Wei

  • Affiliations:
  • School of Business, Clarkson University, Clarkson Ave., Potsdam, NY 13699, United States;Department of Information Systems, City University of Hong Kong, Hong Kong

  • Venue:
  • Decision Support Systems
  • Year:
  • 2008

Quantified Score

Hi-index 0.00

Visualization

Abstract

This paper theorizes how leadership affects ERP implementation by fostering the desired organizational culture. We contend that ERP implementation success is positively related with organizational culture along the dimensions of learning and development, participative decision making, power sharing, support and collaboration, and tolerance for risk and conflicts. In addition, we identify the strategic and tactical actions that the top management can take to influence organizational culture and foster a culture conducive to ERP implementation. The theoretical contributions and managerial implications of this study are discussed.