Central problems in the management of innovation
Management Science
Enterprise resource planning: multisite ERP implementations
Communications of the ACM
Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
Managing risks in enterprise systems implementations
Communications of the ACM - Supporting community and building social capital
ERP software implementation: an integrative framework
European Journal of Information Systems - Special issue on information systems evaluationpast, present and future
Mission Critical: Realizing the Promise of Enterprise Systems
Mission Critical: Realizing the Promise of Enterprise Systems
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Information Systems Research
Using a case study to test the role of three key social enablers in ERP implementation
Information and Management
A taxonomy of players and activities across the ERP project life cycle
Information and Management
Organizational culture and leadership in ERP implementation
Decision Support Systems
Exploring knowledge sharing in ERP implementation: an organizational culture framework
Decision Support Systems
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In this paper, we seek to investigate Ke and Wei's (2008) propositions that ERP implementation success is positively related with top management leadership and organisational culture. This is accomplished by analysing the implementation of the ERP systems at a company, HealthSouth Corporation, longitudinally during two periods (1997 to 2003 and 2004 to 2007). During 1997 to 2003, leadership and culture in this organisation enabled accounting fraud to occur via the criminal misuse of a heavily-customised, unsupported ERP system. During 2004 to 2007, the leadership and culture enabled the company to avoid bankruptcy and a plain-vanilla (i.e., uncustomised) version of the ERP system was installed successfully. This paper provides valuable lessons to ERP practitioners on how ERP implementations are influenced by leadership, from the top management team, and organisational culture.