Analysing information systems evaluation: another look at an old problem
European Journal of Information Systems - Special issue on information systems evaluaiton
European Journal of Information Systems
ERP software implementation: an integrative framework
European Journal of Information Systems - Special issue on information systems evaluationpast, present and future
Effective Measurement and Management of It Costs and Benefits: Key Issues
Effective Measurement and Management of It Costs and Benefits: Key Issues
Decision Support Systems and Intelligent Systems
Decision Support Systems and Intelligent Systems
Information systems evaluation: navigating through the problem domain
Information and Management
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Linking knowledge transformation to information systems evaluation
European Journal of Information Systems
ERP training with a web-based electronic learning system: The flow theory perspective
International Journal of Human-Computer Studies
Towards defining dimensions of knowledge systems quality
Expert Systems with Applications: An International Journal
A Knowledge Management Success Model: Theoretical Development and Empirical Validation
Journal of Management Information Systems
Journal of Management Information Systems
Information Technology Competence of Business Managers: A Definition and Research Model
Journal of Management Information Systems
Exploring Perceptions of Organizational Ownership of Information and Expertise
Journal of Management Information Systems
Computer-aided machine-tool selection based on a Fuzzy-AHP approach
Expert Systems with Applications: An International Journal
Organizational culture and leadership in ERP implementation
Decision Support Systems
Examining the critical success factors in the adoption of enterprise resource planning
Computers in Industry
Enterprise integration and interoperability in manufacturing systems: Trends and issues
Computers in Industry
Information Technology and Management
Expert Systems with Applications: An International Journal
Information and Management
Evaluating Information Systems: Public and Private Sector
Evaluating Information Systems: Public and Private Sector
A model for investment justification in information technology projects
International Journal of Information Management: The Journal for Information Professionals
Expert Systems with Applications: An International Journal
Hi-index | 12.05 |
Information systems (IS) facilitate organisations to increase responsiveness and reduce the costs of their supply chain. This paper seeks to make a contribution through exploring and visualising knowledge mapping from the perspective of IS investment evaluation. The evaluation of IS is regarded as a challenging and complex process, which becomes even more difficult with the increased complexity of IS. The intricacy of IS evaluation, however, is due to numerous interrelated factors (e.g. costs, benefits and risks) that have human or organisational dimensions. With this in mind, there appears to be an increasing need to assess investment decision-making processes, to better understand the often far-reaching implications associated with technology adoption and interrelated knowledge components (KC). Through the identification and extrapolation of key learning issues from the literature and empirical findings, organisations can better improve their business processes and thereby their effectiveness and efficiency, while preventing others from making costly oversights that may not necessarily be only financial. In seeking to enlighten the often obscure evaluation of IS investments, this paper attempts to inductively emphasise the dissemination of knowledge and learning through the application of a fuzzy Expert System (ES) based knowledge mapping technique (i.e. Fuzzy Cognitive Map [FCM]). The rationale for exploring knowledge and IS investment evaluation is that a knowledge map will materialise for others to exploit during their specific technology evaluation. This is realised through conceptualising the explicit and tacit investment drivers. Among the several findings drawn from this research, the key resulting knowledge mapping through FCM demonstrated the complex, multifaceted and emergent behaviour of causal relationships within the knowledge area. The principal relationships and knowledge within IS investment evaluation are illustrated as being determined by a blend of managerial and user perspectives.