An enriched understanding of why the environment and individual characteristics are important in understanding technology utilization in healthcare: an evolutionary psychology perspective

Authors:
Chon Abraham;Iris Junglas
Affiliations:
College of William and Mary;Accenture Center for High Performance Research Boston, MA
Venue:
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: users and applications - Volume Part IV
Year:
2011

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Abstract

In this research, we provide an interdisciplinary perspective intended to enrich our understanding about the individual and the environmental components of technology utilization. We do so by merging the IS utilization literature with evolutionary psychology. Using a qualitative study, we describe two cases of technology utilization in a hospital setting. These two cases were of particular interest as both employ the same technology, involve the same task, occur in the same hospital, and share the same set of users, yet yield different utilization patterns. We provide an integrated model, the Environmentto-Technology-Utilization Model, which is insightful for IS fit research and practice in comprehending varying utilization behavior across work environments.