How Healthcare Professionals "Make Sense" of an Electronic Patient Record Adoption

Authors:
Tina Blegind Jensen;Margunn Aanestad
Affiliations:
Informatics Research Group, Department of Business Studies, Aarhus School of Business, Denmark;Department of Informatics, University of Oslo, Norway
Venue:
Information Systems Management
Year:
2007

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Abstract

This article examines how healthcare professionals experience an Electronic Patient Record (EPR) adoption process. Based on a case study from two surgical wards in Danish hospitals, we analyze the healthcare professionals' conceptions of the technology, how it relates to their professional roles, and aspects of the implementation process from a "sensemaking" perspective.