Analyzing the impact of HRIS implementations on HR personnel's job satisfaction and turnover intention

Authors:
Christian Maier;Sven Laumer;Andreas Eckhardt;Tim Weitzel
Affiliations:
Centre of Human Resources Information Systems, University of Bamberg, Department of Information Systems and Services, An der Weberei 5, 96047 Bamberg, Germany;Centre of Human Resources Information Systems, University of Bamberg, Department of Information Systems and Services, An der Weberei 5, 96047 Bamberg, Germany;Centre of Human Resources Information Systems, University of Frankfurt am Main, Institute for Information Systems, Grueneburgplatz 1, 60323 Frankfurt am Main, Germany;Centre of Human Resources Information Systems, University of Bamberg, Department of Information Systems and Services, An der Weberei 5, 96047 Bamberg, Germany
Venue:
The Journal of Strategic Information Systems
Year:
2013

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Abstract

An in-depth case of an e-Recruiting system implementation is used while focusing on the level of Human Resource (HR) employees to research unintended consequences during the implementation of Human Resources Information Systems (HRISs). We develop a model that integrates the belief and attitude component of the technology acceptance literature with work-related consequences. We provide evidence for an indirect effect of attitudes toward the HRIS on turnover intention that is fully mediated by job satisfaction. Our results contribute to the literature on systems implementations and technology adoption by suggesting work-related outcomes as important additional success variables.