Strategizing information systems-enabled organizational transformation: A transdisciplinary review and new directions

Authors:
Patrick Besson;Frantz Rowe
Affiliations:
ESCP Europe, Paris, France;LEMNA (Universite de Nantes), Nantes, and SKEMA Business School, Sophia Antipolis, France
Venue:
The Journal of Strategic Information Systems
Year:
2012

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Abstract

Twenty years after the promise of Information Systems enabling Organizational Transformation (IS-enabled OT), what have we learned? This paper reviews the literature in order to better understand this phenomenon. As specialists in IS, strategy and organizational studies, we analyze the discourse on OT found in the strategy, organizational theory and IS literature, and identify four structuring themes: organizational inertia, process, agency and performance. We apply the coding derived from these themes to a set of 62 empirical papers and discuss the results. Ten research avenues are then identified to show that IS-enabled OT is still a new frontier for strategic information systems research.