A social process model of user-analyst relationships
MIS Quarterly
Clearing the way for physicians' use of clinical information systems
Communications of the ACM
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
Electronic Trading and Work Transformation in the London Insurance Market
Information Systems Research
Information Systems Research
Enacting Integrated Information Technology: A Human Agency Perspective
Organization Science
Managing IT implementation processes
International Journal of Business Information Systems
Materiality and change: Challenges to building better theory about technology and organizing
Information and Organization
Evaluating the behaviour of information systems developers: the relevance and utility of paradigms
Behaviour & Information Technology
Factors that affect software systems development project outcomes: A survey of research
ACM Computing Surveys (CSUR)
Qualitative research on software development: a longitudinal case study methodology
Empirical Software Engineering
Proceedings of the 13th International Conference on Interacción Persona-Ordenador
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Recent research on the development and use of information and communication technology (ICT) has focused on the emergent use of technology in practice and the multiplicity of outcomes being simultaneously negotiated by different groups and individuals. In this paper, we seek to understand this emergent process by examining the interrelationship between the context(s) in which ICTs are introduced, the ways in which ICTs are enacted in practice, and the role of different technological artifacts. We pursue the value of these conceptual developments in an interpretive case study on the introduction of a telemedicine system in the healthcare region of Crete, Greece. Some key implications arising from the case study refer to the relationship between power relationships and organizational change; the relationship between existing work practices and resistance to ICT-mediated change; and the role of different artifacts in negotiations of power, as well as in processes of community formation.