Putting the enterprise into the enterprise system
Harvard Business Review
Platform Leadership
Law and technology: The end of the generative internet
Communications of the ACM - Rural engineering development
ERP system implementation costs and selection factors of an implementation approach
International Journal of Business Information Systems
Research directions for enterprise resource planning (ERP) projects
International Journal of Business Information Systems
International Journal of Business Information Systems
Cloud computing and business-to-business networks
International Journal of Business Information Systems
International Journal of Business Information Systems
'Orchestrating' sustainable crowdsourcing: A characterisation of solver brokerages
The Journal of Strategic Information Systems
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This study addresses the emerging phenomena of app stores for packaged software such as enterprise resource planning ERP and customer relationship management CRM systems. Through employing the technology of app stores, ERP and CRM vendors have been reported as shifting from delivering software as a service SaaS to platform as a service PaaS. Through an in-depth case study of one ERP vendor's app store initiative, the study identifies and discusses instances of negotiated order of the ecosystem. The results show that the introduction of an app store for ERP brings with it the threat of restructuring both the incumbent business model and the power relationships nested in the ecosystem, thus spurring intensified instances of negotiated order. This is discussed in terms of different arenas of conflict for negotiated order.