Do e-business strategies matter? The antecedents and relationship with firm performance
Information Systems Frontiers
Journal of Management Information Systems
Journal of Management Information Systems
Development and Validation of a Perceptual Instrument to Measure E-Commerce Performance
International Journal of Electronic Commerce
Determinants of E-Business Use in U.S. Firms
International Journal of Electronic Commerce
International Journal of Electronic Commerce
The Impact of Capabilities and Prior Investments on Online Channel Commitment and Performance
Journal of Management Information Systems
Prioritization of digital capital measures in recruiting website for the national armed forces
Expert Systems with Applications: An International Journal
International Journal of Electronic Commerce
Exploring the effect of strategic positioning on firm performance in the e-business context
International Journal of Information Management: The Journal for Information Professionals
Analyzing e-business value creation from a resource-based perspective
International Journal of Information Management: The Journal for Information Professionals
Simulation of cross-border competitions of free Internet content providers
Computers in Industry
Integrating ERP and e-business: Resource complementarity in business value creation
Decision Support Systems
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The rapid growth of the World Wide Web has opened up a new avenue for companies to market products and services and to disseminate information. Two hundred and twelve companies responded to an e-mail survey about their reasons for conducting business on a Web shopping mall. Most of them were seeking to create strategic advantage. A structural equation model is consistent with the view that they expected to create strategic advantage through improved customer relations resulting from greater business efficiency and better information access and flexibility. The research (1) underscores the significance of improved customer relations as a predictor of Web-based strategic advantage, (2) highlights the importance of information access, information flexibility, and business efficiency in contrast to alignment, information quality, communications efficiency, and systems development efficiency in the Web-based improvement of customer relations, (3) confirms and extends a framework for future study, and (4) stimulates future study about how the Web can enhance competitiveness.