Improving Decision Making by Means of a Marketing Decision Support System
Management Science
Enterprise resource planning: ERP adoption by European midsize companies
Communications of the ACM
Past, present, and future of decision support technology
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
ERP plans and decision-support benefits
Decision Support Systems
An integrated model of information systems adoption in small businesses
Journal of Management Information Systems
Management Information Systems: Managing the Digital Firm (10th Edition)
Management Information Systems: Managing the Digital Firm (10th Edition)
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
Journal of Management Information Systems
Global Information Technology Report 2006-2007: Connecting to the Networked Economy
Global Information Technology Report 2006-2007: Connecting to the Networked Economy
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This study investigates the impact that Information and Enterprise Systems have on economic performance in a sample of Greek SMEs. Furthermore, it analyses whether the adoption of unstructured decision support systems (DSS), structured decision systems (MIS) and enterprise application systems (ERP) are linked to increase the firm's turnover in four economic sectors. The results of the study indicate that the systems which support the unstructured decision making (like DSS) and systems which integrate a related set of functions and business processes (like ERP) are positively associated with firm's turnover. On the other hand, statistical analysis suggested that there was a negative relationship between the systems which support the structured decision making (like MIS) and firm's economic performance. The empirical analysis is based on a joint methodology of fully structured questionnaires and personal interviews in 54 Greek SMEs at four different industrial Sectors (Other Services, Manufacturing, Trade and Hotels).