Information technology impact on process output and quality
Management Science - Special issue: Frontier research on information systems and economics
The substitution of information technology for other factors of production: a Firm Level Analysis
Management Science - Special issue: Frontier research on information systems and economics
A field study of scale economies in software maintenance
Management Science - Special issue: Frontier research on information systems and economics
Information and Management
Information technology and economic performance: A critical review of the empirical evidence
ACM Computing Surveys (CSUR)
The Moderating Effects of Structure on Volatility and Complexity in Software Enhancement
Information Systems Research
Productivity of Information Systems in the Healthcare Industry
Information Systems Research
The Production of Information Services: A Firm-Level Analysis of Information Systems Budgets
Information Systems Research
Research Report: Increasing Returns to Information Technology
Information Systems Research
Information Technology and Productivity: Evidence from Country-Level Data
Management Science
Information Systems Research
Using the DEA methodology to rank software technical efficiency
Communications of the ACM - Interaction design and children
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Information technology value through different normative lenses
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Journal of Management Information Systems - Special section: Realizing value from information technology investment
Journal of Management Information Systems
Private Markets for Public Goods: Pricing Strategies of Online Database Vendors
Journal of Management Information Systems
Information technology productivity: in search of a definite observation
Information and Management
Does information technology provide banks with profit?
Information and Management
The impact of information and communication technology on skilled labor and organization types
Information Systems Frontiers
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A great deal of research in the information systems field has focused on the link between IT and firm-level outputs, like productivity and performance. This paper critically examines the economic assumptions and methodological approaches that underlie much of this work. Three important issues and gaps are identified. First, the functional form of the relationship between IT and firm-level outputs has been inconsistently specified, or overlooked. Second, multiple input and output variables are often arbitrarily combined. Third, the characteristics of IT as a factor of production have not been tested in the era of Net-enabled IT assets. This paper sheds light on these issues by analyzing an appropriate dataset in a two-stage process. In the first stage, data envelopment analysis (DEA) is employed in order to derive a meaningful measure for IT productivity from a compilation of input and output variables. This measure is treated as a dependent variable in a multivariate regression analysis during the second stage. The paper confirms the diminishing marginal productivity and input substitutability of IT for the sub-category of Net-enabled IT assets.