The squandered computer: evaluating the business alignment of information technologies
The squandered computer: evaluating the business alignment of information technologies
Does successful investment in information technology solve the productivity paradox?
Information and Management
Information and Management
The Business Value of Computers: An Executive's Guide
The Business Value of Computers: An Executive's Guide
An empirical study of IT as a factor of production: The case of Net-enabled IT assets
Information Systems Frontiers
Conceptualizing and Testing a Social Cognitive Model of the Digital Divide
Information Systems Research
Information technology and productivity: Empirical evidence from the Chinese electronics industry
Information and Management
IT assets, organization capital and market power: Contributions to business value
Decision Support Systems
International Journal of Business Information Systems
The critical success factors of business process management
International Journal of Information Management: The Journal for Information Professionals
Thirst for Business Value of Information Technology
International Journal of Technology Diffusion
The impact of XBRL adoption in PR China
Decision Support Systems
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While many studies have affirmed the contributions of information technology (IT) to business value, people are not convinced. So far IT in the service industry has not yet been seen to be more productive. The data in most previous studies either focus on specific industries or exclude financial industry data. As such, the need to do an analysis on IT productivity in the service industry is imminent. We chose 12 banks covering 9 years for our analysis. To eliminate possible estimation errors, we applied an analysis for panel data-a random effect model. We found IT investment demonstrated the highest marginal product among the input factors we chose.