Impact of electronic data interchange technology on JIT shipments
Management Science
Electronic markets and electronic hierarchies
Communications of the ACM
Information distortion in a supply chain: the bullwhip effect
Management Science - Special issue on frontier research in manufacturing and logistics
Reducing buyer search costs: implications for electronic marketplaces
Management Science - Special issue: Frontier research on information systems and economics
Research Report. Can Edi Benefit Adopters?
Information Systems Research
An Econometric Analysis of Inventory Turnover Performance in Retail Services
Management Science
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Efficient selection of suppliers over the internet
Journal of Management Information Systems
Comments on "Information Distortion in a Supply Chain: The Bullwhip Effect"
Management Science
Journal of Management Information Systems
How Does Information Technology Shape Supply-Chain Structure? Evidence on the Number of Suppliers
Journal of Management Information Systems
Industry Level Supplier-Driven IT Spillovers
Management Science
What Can Be Learned from Classical Inventory Models? A Cross-Industry Exploratory Investigation
Manufacturing & Service Operations Management
In Search of the Bullwhip Effect
Manufacturing & Service Operations Management
Information Systems Research
An empirical investigation of net-enabled business value
MIS Quarterly
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The bullwhip effect is a major source of supply chain inefficiency. Whereas prior literature has identified a number of potential contributing factors and recommended such remedies as information sharing enabled by information technology (IT) or electronic linkage (EL), few studies have provided empirical support. We use industry-level data to examine whether EL use with buyer and supplier industries helps reduce the bullwhip effect as measured by inventory--demand variance ratio. Our major findings are that (1) EL use with supplier industries reduces the bullwhip effect, whereas (2), surprisingly, EL use with buyer industries increases it, but (3) this adverse effect tends to be mitigated by IT use. These findings point to the possible asymmetric effects of EL use in supply chains and provide a different perspective to the existing conclusions in the literature that EL use improves performance. Combining the above results, we have learned that the use of EL tends to behave differently depending on whether it is used upstream or downstream in the supply chain. This also sheds light on the conditions under which such investment may be more (or less) beneficial.