Containing strategic information systems risk: control and intelligence
Proceedings of the Twenty-First Annual Hawaii International Conference on Decision Support and Knowledge Based Systems Track
A scientific methodology for MIS case studies
MIS Quarterly
Software engineering risk analysis and management
Software engineering risk analysis and management
Strategic information technology investments: guidelines for decision making
Journal of Management Information Systems
Evaluation of strategic investments in information technology
Communications of the ACM
Applications strategies for risk analysis
Applications strategies for risk analysis
Systems development risks in strategic information systems
Information and Software Technology - Information and software economics
A framework for software risk management
Scandinavian Journal of Information Systems
Pilot studies: what, why, and how
Journal of Systems and Software
Evaluating software engineering methods and tools: part 9: quantitative case study methodology
ACM SIGSOFT Software Engineering Notes
Using case study research to build theories of IT implementation
Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research
Evaluating software eng. methods and tools part 10: designing and running a quantitative case study
ACM SIGSOFT Software Engineering Notes
A framework for identifying software project risks
Communications of the ACM
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Software development risks to project effectiveness
Journal of Systems and Software
Information Technology Strategies: How Leading Firms Use It to Gain Advantage
Information Technology Strategies: How Leading Firms Use It to Gain Advantage
Place to Space: Migrating to Ebusiness Models
Place to Space: Migrating to Ebusiness Models
Software Risk Management: Principles and Practices
IEEE Software
Software-Engineering Research Revisited
IEEE Software
Case Studies for Method and Tool Evaluation
IEEE Software
Information Systems Research
Assessing the Risk of IT Outsourcing
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 6 - Volume 6
IT Outsourcing Risk Management at British Petroleum
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
Managing the Risk of IT Outsourcing
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 7 - Volume 7
Software project risks and their effect on outcomes
Communications of the ACM - Human-computer etiquette
An analysis of research in computing disciplines
Communications of the ACM - Wireless sensor networks
Case Studies for Software Engineers
Proceedings of the 26th International Conference on Software Engineering
Understanding software project risk: a cluster analysis
Information and Management
The move to outsourced IT projects: key risks from the provider perspective
Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research
Strategic alignment in requirements analysis for organizational IT: an integrated approach
Proceedings of the 2005 ACM symposium on Applied computing
Studying Software Engineers: Data Collection Techniques for Software Field Studies
Empirical Software Engineering
A framework for information technology outsourcing risk management
ACM SIGMIS Database
Requirements engineering for e-business advantage
Requirements Engineering
Journal of Systems and Software
Critical risks in outsourced IT projects: the intractable and the unforeseen
Communications of the ACM - Entertainment networking
Toward an assessment of software development risk
Journal of Management Information Systems - Special section: Strategic and competitive information systems
An empirical analysis of risk components and performance on software projects
Journal of Systems and Software
Identifying Software Project Risks: An International Delphi Study
Journal of Management Information Systems
Research in Information Systems: An Empirical Study of Diversity in the Discipline and Its Journals
Journal of Management Information Systems
IT Offshoring Risks and Governance Capabilities
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
A risk profile of offshore-outsourced development projects
Communications of the ACM - Organic user interfaces
Guidelines for conducting and reporting case study research in software engineering
Empirical Software Engineering
Communications of the ACM - Finding the Fun in Computer Science Education
Software Risk Identification and Mitigation in Incremental Model
ICIMT '09 Proceedings of the 2009 International Conference on Information and Multimedia Technology
Journal of Systems and Software
Vague project start makes project success of outsourced software development projects uncertain
PROFES'10 Proceedings of the 11th international conference on Product-Focused Software Process Improvement
Risks and risk mitigation in global software development: A tertiary study
Information and Software Technology
Perceived causes of software project failures - An analysis of their relationships
Information and Software Technology
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Context: IT plays an increasingly strategic role in the business performance of organizations, however, the development of strategic IT systems involves a high degree of risk and outsourcing the development of such systems increases the risk. Objective: Using a case study approach we build on research that identifies risk factors leading to the failure of outsourced strategic IT development projects. We investigate the BSkyB project, a strategic development project, which was the subject of recent litigation in the British High Court. We wish to discover what factors led to the failure of such a high profile project; in particular we wish to identify which factors were under the control of the client. We also review the usefulness of the case study methodology when it is not possible to interview any of the people involved with a project. Method: Detailed-step-by-step guidelines designed for multiple industrial case studies are used to investigate the failure factors of the BSkyB project. We use transcripts of court proceedings and media reports to determine the failure factors. We compare the factors identified with those in a conceptual risk framework developed in prior research thus providing an initial validation of that framework. Results: The following factors were identified as problems in the BSkyB project: contract, requirements, project complexity, planning and control, execution, and team. A time and materials contract was a risk not originally included in the risk framework that we used. Conclusion: The BSkyB project failed because of problems that can be traced to both client and vendor. According to the judge's summing up the major fault was with the vendor, although some problems did emanate from the client side. We found that many sections in the case study methodology we used were unnecessary for a single case study based on court proceedings and media reports. The risk framework helped with risk identification.