A framework for information technology outsourcing risk management
ACM SIGMIS Database
The impact of process standardization on business process outsourcing success
Information Systems Frontiers
An Empirical Analysis of Contract Structures in IT Outsourcing
Information Systems Research
Expert Systems with Applications: An International Journal
A case study: coordination practices in global software development
PROFES'05 Proceedings of the 6th international conference on Product Focused Software Process Improvement
Exploratory case study research: Outsourced project failure
Information and Software Technology
Impact of Vendor Selection on Firms' IT Outsourcing: The Korea Experience
Journal of Global Information Management
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This paper reports the results of a study of three successive IT outsourcing contracts at British Petroleum (BP). We offer an operational definition of IT outsourcing risk and use it to assess the risk exposure associated with each contract. We then examine how the management at BP dealt with outsourcing risk. Our results show that careful and deliberate risk management can substantially attenuate the level of risk exposure, and that IT outsourcing risks can be managed.