Contracting for software development
Management Science
A transaction cost approach to outsourcing behavior: some empirical evidence
Information and Management
A two-level investigation of information systems outsourcing
Communications of the ACM
Management Science - Special issue: Frontier research on information systems and economics
IT Outsourcing Risk Management at British Petroleum
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8 - Volume 8
Contracts in Offshore Software Development: An Empirical Analysis
Management Science
IT Outsourcing Strategies: Universalistic, Contingency, and Configurational Explanations of Success
Information Systems Research
Learning to Contract: Evidence from the Personal Computer Industry
Organization Science
A transaction cost model of IT outsourcing
Information and Management
IT Outsourcing Success: A Psychological Contract Perspective
Information Systems Research
The effect of service quality and partnership on the outsourcing of information systems functions
Journal of Management Information Systems
Poaching and the Misappropriation of Information: Transaction Risks of Information Exchange
Journal of Management Information Systems
Just Right Outsourcing: Understanding and Managing Risk
Journal of Management Information Systems
The strategic value of IT insourcing: An IT-enabled business process perspective
The Journal of Strategic Information Systems
IT Outsourcing Contracts and Performance Measurement
Information Systems Research
Relationship, contract and IT outsourcing success: Evidence from two descriptive case studies
Decision Support Systems
Hybrid Relational-Contractual Governance for Business Process Outsourcing
Journal of Management Information Systems
Accuracy of aggregate data in distributed project settings: Model, analysis and implications
Journal of Data and Information Quality (JDIQ)
Cost escalation in information technology outsourcing: A moderated mediation study
Decision Support Systems
The Impacts of Network Governance on the Performance of ITO: A Study of Taiwanese Firms
Journal of Global Information Management
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Outsourcing of information technology (IT) services has received much attention in the information systems (IS) literature. However, considerably less attention has been paid to actual contract structures used in IT outsourcing (ITO). Examining contract structures yields important insights into how the contracting parties structure the governance provisions and the factors or transaction risks that influence them. Based on insights from prior literature, from practicing legal experts, and through in-depth content analysis of actual contracts, we develop a comprehensive coding scheme to capture contract provisions across four major dimensions: monitoring, dispute resolution, property rights protection, and contingency provisions. We then develop an empirical data set describing the contract structures across these distinct dimensions, using a sample of 112 ITO contracts from the Securities and Exchange Commission (SEC) database from 1993 to 2003. Drawing on transaction cost, agency, and relational exchange theories, we hypothesize the effects of transaction and relational characteristics on the specific contractual provisions, as well as on overall contract extensiveness. Furthermore, we examine how these associations vary under conditions of fixed price and time and materials pricing structures. The results provide good support for the main hypotheses of the study and yield interesting insights about contractual governance of ITO arrangements.