Commercializing technology: what the best companies do
Harvard Business Review
Quality management in systems development: an organizational system perspective
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Research Report: Empirical Test of an EDI Adoption Model
Information Systems Research
IT outsourcing evolution---: past, present, and future
Communications of the ACM - Wireless networking security
An empirical investigation of IT outsourcing versus quasi-outsourcing in France and Germany
Information and Management
A dual-level analysis of the capability development process: A case study of TT&T
Journal of the American Society for Information Science and Technology
The Antecedents and Performance Implications of Cooperative Exchange Norms
Organization Science
The Effects of MIS Steering Committees on Information Technology Management Sophistication
Journal of Management Information Systems
The Journal of Strategic Information Systems
Journal of Management Information Systems
A review of the IT outsourcing literature: Insights for practice
The Journal of Strategic Information Systems
An Empirical Analysis of Contract Structures in IT Outsourcing
Information Systems Research
Control in Internal and Outsourced Software Projects
Journal of Management Information Systems
Virtual travel communities and customer loyalty: Customer purchase involvement and web site design
Electronic Commerce Research and Applications
The role of IT human capability in the knowledge transfer process in IT outsourcing context
Information and Management
Information Systems Research
Power, Status, and Learning in Organizations
Organization Science
International Journal of Information Management: The Journal for Information Professionals
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Information technology outsourcing ITO has been a spotlight issue for global enterprises and previous studies have suggested that ITO research has expanded from one organization and bilateral partnerships to a global form of network organization. Yet, little research has been conducted on the link between network governance and ITO performance as a way to understand an organization's ITO efforts. This study proposes a model that employs several constructs: inter-organizational coordination, contractual governance and relational governance, and technological hegemony. The model explores the mediating roles of these governance mechanisms and the moderating role of technological hegemony as it influences the IT manager's perception of the performance of ITO. Empirical testing of the model is based on a sample of 191 companies from Taiwanese industries. The results support the mediating effect of relational governance and the moderating effect of technological hegemony. The model and results offer a perspective on managing the performance of ITO as well as initial insight into the role of technological hegemony.