Mapping situations within a system development project
Information and Management
Instant quality control of large batch processing jobs
MIS Quarterly
The PIOCO model for information systems design
MIS Quarterly
Rethinking the concept of user involvement
MIS Quarterly
Automatic software test generation
Information and Software Technology
Japan's software factories: a challenge to U.S. management
Japan's software factories: a challenge to U.S. management
Reuse and productivity in integrated computer-aided software engineering: an empirical study
MIS Quarterly - Special issue on the strategic use of information systems
The Detection of Fault-Prone Programs
IEEE Transactions on Software Engineering
Soft systems methodology in action
Soft systems methodology in action
Empowerment: key to IS world-class quality
MIS Quarterly
Communications of the ACM
Explaining the role of user participation in information system use
Management Science
Deep structures: real information requirements determination
Information and Management
The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
User participation and democracy: a discussion of Scandinavian research on systems development
Scandinavian Journal of Information Systems
Adoption intention in GSS: relative importance of beliefs
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
The quality approach: is it delivering?
Communications of the ACM
Combining quality and software improvement
Communications of the ACM
Software quality assurance: an analytical survey and research prioritization
Journal of Systems and Software
A total quality management-based systems development process
ACM SIGMIS Database
Issues and opinion on structural equation modeling
MIS Quarterly
Software reusability as synchronous innovation: a test of four theoretical models
European Journal of Information Systems
The measurement of user information satisfaction
Communications of the ACM
Participative Approach to Computer Systems Design: A Case Study of the Introduction of a New Computer System
Understanding Process Improvement
IEEE Software
Software Process Improvement At Raytheon
IEEE Software
Realities and Rewards of Software Process Improvement
IEEE Software
How Software Process Improvement Helped Motorola
IEEE Software
The Application of Neohumanist Principles in Information Systems Development
Proceedings of the IFIP WG8.2 Working Group on Information Systems Development: Human, Social, and Organizational Aspects: Human, Organizational, and Social Dimensions of Information Systems Development
Process automation in software application development
IBM Systems Journal
Measurement: the key to application development quality
IBM Systems Journal
Survey research methodology in management information systems: an assessment
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Total quality management in information systems development: key constructs and relationships
Journal of Management Information Systems - Special section: Exploring the outlands of the MIS discipline
A Statistical Method for Software Quality Control
IEEE Transactions on Software Engineering
The impact of IS Department organizational environments upon project team performances
Information and Management
Systems design issues in planning and implementation: lessons learned and strategies for management
Annals of cases on information technology
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
Information and Management
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
A system implementation study: management commitment to project management
Information and Management
Examining possible antecedents of IT impact on the supply chain and its effect on firm performance
Information and Management
Exploratory analysis on the halo effect of strategic goals on IOS effectiveness evaluation
Information and Management
Data representation factors and dimensions from the quality function deployment (QFD) perspective
Journal of Information Science
The mediation of external variables in the technology acceptance model
Information and Management
Software process improvement as emergent change: A structurational analysis
Information and Software Technology
The Effectiveness of Knowledge Transfer Portfolios in Software Process Improvement: A Field Study
Information Systems Research
The Matrix of Control: Combining Process and Structure Approaches to Managing Software Development
Journal of Management Information Systems
Relational Antecedents of Information Flow Integration for Supply Chain Coordination
Journal of Management Information Systems
International Journal of Electronic Commerce
Information and Management
An Integrated Performance Model Information Systems Projects
Journal of Management Information Systems
Changes in MIS research: status and themes from 1989 to 2000
International Journal of Information Systems and Change Management
The impacts of user review on software responsiveness: Moderating requirements uncertainty
Information and Management
Information and Software Technology
Towards an understanding of the consumer acceptance of mobile wallet
Computers in Human Behavior
Information and Software Technology
Group cohesion in organizational innovation: An empirical examination of ERP implementation
Information and Software Technology
A socio-technical approach to improving the systems development process
Information Systems Frontiers
Factors that affect software systems development project outcomes: A survey of research
ACM Computing Surveys (CSUR)
Determinants of software quality in COTS products: an exploratory study
International Journal of Business Information Systems
International Journal of Human-Computer Studies
Individual Virtual Competence and Its Influence on Work Outcomes
Journal of Management Information Systems
Relationship bonding for a better knowledge transfer climate: An ERP implementation research
Decision Support Systems
Case study: Service quality from the other side: Information systems management at Duquesne Light
International Journal of Information Management: The Journal for Information Professionals
Cultural Impacts on Acceptance and Adoption of Information Technology in a Developing Country
Journal of Global Information Management
Toward an understanding of the nature and conceptualization of outsourcing success
Information and Management
The Impacts of Network Governance on the Performance of ITO: A Study of Taiwanese Firms
Journal of Global Information Management
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We identify top management leadership, a sophisticated management infrastructure, process management efficacy, and stakeholder participation as important elements of a quality-oriented organizational system for software development. A model interrelating these constructs and quality performance is proposed. Data collected through a national survey of IS executives in Fortune 1000 companies and government agencies was used to test the model using a Partial Least Squares analysis methodology. Our results suggest that software quality goals are best attained when top management creates a management infrastructure that promotes improvements in process design and encourages stakeholders to evolve the design of the development processes. Our results also suggest that all elements of the organizational system need to be developed in order to attain quality goals and that piecemeal adoption of select quality management practices are unlikely to be effective. Implications of this research for IS theory and practice are discussed.