The quality approach: is it delivering?

Toward computational support for software process improvement activities

Proceedings of the 20th international conference on Software engineering

Measuring Process Consistency: Implications for Reducing Software Defects

IEEE Transactions on Software Engineering

An integrative framework for IS quality management

Communications of the ACM

Quality management in systems development: an organizational system perspective

MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment

The role of software processes and communication in offshore software development

Communications of the ACM - Supporting community and building social capital

Software Process Models and Project Performance

Information Systems Frontiers

Software quality management in turbulent times – are there alternatives to process oriented software quality management?

Software Quality Control

Organisational Learning and Software Process Improvement: A Case Study

LSO '01 Proceedings of the Third International Workshop on Advances in Learning Software Organizations

Relationship quality: the undervalued dimension of software quality

Communications of the ACM - Program compaction

Thoughts on Software Engineering Knowledge, and how to Organize it

STEP '02 Proceedings of the 10th International Workshop on Software Technology and Engineering Practice

Using an expert panel to validate a requirements process improvement model

Journal of Systems and Software

Software Effort, Quality, and Cycle Time: A Study of CMM Level 5 Projects

IEEE Transactions on Software Engineering

A core ontology for requirements

Applied Ontology

Lessons learned from the failure of a Minnesota's major e-business healthcare project

International Journal of Information Systems and Change Management