TQM for information systems management: quality practices for continuous improvement
TQM for information systems management: quality practices for continuous improvement
Communications of the ACM
The quality approach: is it delivering?
Communications of the ACM
A total quality management-based systems development process
ACM SIGMIS Database
Relationship quality: the undervalued dimension of software quality
Communications of the ACM - Program compaction
Changes in MIS research: status and themes from 1989 to 2000
International Journal of Information Systems and Change Management
Nature versus nurture: an examination of factors that contribute to IT service quality
Proceedings of the special interest group on management information system's 47th annual conference on Computer personnel research
An advance towards interoperability of clinical information systems in the Colombian health system
Proceedings of the 6th Euro American Conference on Telematics and Information Systems
Hospital information systems: Measuring end user computing satisfaction (EUCS)
Journal of Biomedical Informatics
Case study: Service quality from the other side: Information systems management at Duquesne Light
International Journal of Information Management: The Journal for Information Professionals
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