On risk, convenience, and Internet shopping behavior
Communications of the ACM
Quality management in systems development: an organizational system perspective
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
When and How is the Internet Likely to Decrease Price Competition?
Marketing Science
Web Site Usability, Design, and Performance Metrics
Information Systems Research
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics
Information Systems Research
Building trust in online auction markets through an economic incentive mechanism
Decision Support Systems
On the Depth and Dynamics of Online Search Behavior
Management Science
Journal of Management Information Systems
Internet Pricing, Price Satisfaction, and Customer Satisfaction
International Journal of Electronic Commerce
Determinants of online merchant rating: Content analysis of consumer comments about Yahoo merchants
Decision Support Systems
Examining Trust in Information Technology Artifacts: The Effects of System Quality and Culture
Journal of Management Information Systems
A Research Agenda for Trust in Online Environments
Journal of Management Information Systems
Information Systems Research
Managing organizational identity in the e-commerce industry: An ambidexterity perspective
Information and Management
How do competitive environments moderate CRM value?
Decision Support Systems
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