Software engineering metrics and models
Software engineering metrics and models
Software reliability: measurement, prediction, application
Software reliability: measurement, prediction, application
Quality programming: developing and testing software with statistical quality control
Quality programming: developing and testing software with statistical quality control
Software metrics: establishing a company-wide program
Software metrics: establishing a company-wide program
Improving Software Productivity
Computer
Peopleware: productive projects and teams
Peopleware: productive projects and teams
Software development productivity tools and metrics
ICSE '88 Proceedings of the 10th international conference on Software engineering
Function point analysis
Managing the software process
CASE productivity perceptions of software engineering professionals
Communications of the ACM - Special issue: multiprocessing
Zero defect software
Applied software measurement: assuring productivity and quality
Applied software measurement: assuring productivity and quality
Practical software metrics for project management and process improvement
Practical software metrics for project management and process improvement
Software process quality
Software Complexity: Measures and Methods
Software Complexity: Measures and Methods
Excellence - the IBM Way
Software Engineering Economics
Software Engineering Economics
Quality Data Processing; The Profit Potential for the 80s
Quality Data Processing; The Profit Potential for the 80s
Experience Using Web-Based Shotgun Measures for Large-System Characterization and Improvement
IEEE Transactions on Software Engineering
Quality management in systems development: an organizational system perspective
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Proceedings of the 25th International Conference on Software Engineering
Information technology strategic alignment: Brazilian cases
Business strategies for information technology management
Incorporating quality assurance processes into requirements analysis education
Proceedings of the 8th annual conference on Innovation and technology in computer science education
Process automation in software application development
IBM Systems Journal
Moral Hazard, ethical considerations, and the decision to implement an information system
Journal of Management Information Systems
Total quality management in information systems development: key constructs and relationships
Journal of Management Information Systems - Special section: Exploring the outlands of the MIS discipline
Refinement, Validation and Benchmarking of a Model for E-Government Service Quality
EGOV '09 Proceedings of the 8th International Conference on Electronic Government
Proceedings of the first international workshop on Model driven service engineering and data quality and security
Evaluating the Functionality of Conceptual Models
ER '09 Proceedings of the ER 2009 Workshops (CoMoL, ETheCoM, FP-UML, MOST-ONISW, QoIS, RIGiM, SeCoGIS) on Advances in Conceptual Modeling - Challenging Perspectives
SALT: A semantic adaptive framework for monitoring citizen satisfaction from e-government services
Expert Systems with Applications: An International Journal
An adaptive e-questionnaire for measuring user perceived portal quality
International Journal of Human-Computer Studies
An ontology for the multi-perspective evaluation of quality in e-government services
EGOV'07 Proceedings of the 6th international conference on Electronic Government
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Application development quality and productivity have been identified as being among the top ten concerns of information systems (I/S) executives in both 1991 and 1992. This paper discusses the role of measurement in pursuit of I/S application development quality and productivity. The relationships between productivity, quality, and measurement are described, classes of measures are identified, and "dominant measures" are grouped according to the maturity levels defined by the Software Engineering Institute's Capability Maturity Model for Software. Also discussed are the organizational and cultural issues associated with instituting a measurement process.