Quality management in systems development: an organizational system perspective
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Information Systems Research
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This study primarily examines the effects of downsizing on the self-efficacy of software professionals. We argue that downsizing results in a realignment of social networks, thereby affecting the self-efficacy and the outcome expectations of a software professional, which in turn affects software development quality. We synthesize relevant literature from self-efficacy, outcome expectations, downsizing and software quality research streams and develop a conceptual model linking these variables of interest.