“Implementing packaged software"
Management Information Systems Quarterly
Group process and conflict in system development
Management Science
Decline and fall of the American programmer
Decline and fall of the American programmer
User participation in system development revisited
Information and Management
Information systems effectiveness: the construct space and patterns of application
Information and Management
Enterprise resource planning: the role of the CIO and it function in ERP
Communications of the ACM
Enterprise resource planning: multisite ERP implementations
Communications of the ACM
The relationship between user participation and system success: a simultaneous contingency approach
Information and Management
Quality management in systems development: an organizational system perspective
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Dimensions of information systems success
Communications of the AIS
Information Systems - The 12th international conference on advanced information systems engineering (CAiSE 00)
European Journal of Information Systems
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Identification of Necessary Factors for Successful Implementation of ERP Systems
Proceedings of the IFIP TC8 WG8.2 International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work
Networks, Diversity, and Productivity: The Social Capital of Corporate R&D Teams
Organization Science
Perceptions of conflict and success in information systems development projects
Journal of Management Information Systems - Special section: Realizing value from information technology investment
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Boundary spanning in offshored ISD projects: a project social capital perspective
Proceedings of the special interest group on management information system's 47th annual conference on Computer personnel research
User commitment and collaboration: Motivational antecedents and project performance
Information and Software Technology
Investigating ERP systems procurement practice: Hong Kong and Australian experiences
Information and Software Technology
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Enterprise Resource Planning systems present unique difficulties in implementation in that they typically involve changes to the entire organization and are a novel application for the organization. These characteristics add to the importance of making groups more cohesive in their goals, commitment, and ability to work toward completion of the new system project. Such cohesiveness is built partly through the willingness of the team members to participate and commitment to learning the new system. To determine if these relationships hold, a survey of users and managers in Taiwan was conducted to test a model derived from social capital theory. The data support the positive relationships between group cohesion and both willingness to participate and commitment to learning. Group cohesion is likewise positively related to meeting management goals. Resources within an organization should support the climate of learning and the building of team participation.