Putting the enterprise into the enterprise system
Harvard Business Review
Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
Managing risks in enterprise systems implementations
Communications of the ACM - Supporting community and building social capital
A framework for the ex-ante evaluation of ERP software
European Journal of Information Systems - Special issue on information systems evaluation—past, present and future
Communications of the ACM - How the virtual inspires the real
E-Business and ERP: Rapid Implementation and Project Planning
E-Business and ERP: Rapid Implementation and Project Planning
Successful Sap R/3 Implementation: Practical Management of ERP Projects
Successful Sap R/3 Implementation: Practical Management of ERP Projects
The Limitations of Current Decision-Making Techniques in the Procurement of COTS Software Components
ICCBSS '02 Proceedings of the First International Conference on COTS-Based Software Systems
Proceedings of the Second XP Universe and First Agile Universe Conference on Extreme Programming and Agile Methods - XP/Agile Universe 2002
Aligning Technology and Business Strategy: Issues & Frameworks, A Field Study of 15 Companies
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
Procurement of enterprise resource planning systems: experiences with some Hong Kong companies
Proceedings of the 28th international conference on Software engineering
Strategic decision making and support systems: Comparing American, Japanese and Chinese management
Decision Support Systems
Active ERP implementation management: A Real Options perspective
Journal of Systems and Software
Consistency in multi-viewpoint design of enterprise information systems
Information and Software Technology
COTS Selection Best Practices in Literature and in Industry
ICSR '08 Proceedings of the 10th international conference on Software Reuse: High Confidence Software Reuse in Large Systems
The implementation factors that influence the ERP (enterprise resource planning) benefits
Decision Support Systems
Uncertainty explicit assessment of off-the-shelf software: A Bayesian approach
Information and Software Technology
The Impact of ERP Implementation on Business Process Outcomes: A Factor-Based Study
Journal of Management Information Systems
Expert Systems with Applications: An International Journal
Guidelines for conducting and reporting case study research in software engineering
Empirical Software Engineering
A fuzzy model to evaluate the suitability of installing an enterprise resource planning system
Information Sciences: an International Journal
Aligning an ERP system with enterprise requirements: An object-process based approach
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Group cohesion in organizational innovation: An empirical examination of ERP implementation
Information and Software Technology
Dynamic risks modelling in ERP maintenance projects with FCM
Information Sciences: an International Journal
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Context: Integration of information systems is now commonly recognized to be a powerful strategic weapon that sharpens the competitive edge of a firm in today's highly volatile business environment. Such integration can be achieved by replacing the disconnected and incompatible legacy applications by enterprise resource planning (ERP) systems. Along with the remarkable growth of the ERP market, we have seen a number of failure cases of ERP adoption. Such failure cases indicate that not all firms know how to adopt an ERP solution effectively. Objective: To explore and identify crucial practices from real experiences in the Asia-Pacific region that may explain a firm's success in ERP procurement, with an overt intention toward the formulation of useful lessons that inform practitioners and contribution to advances in software development practices in organizations. Method: A multiple-case design involving three Chinese firms based in Hong Kong and a local firm in Australia was employed. We collected, verified, and analyzed the information about the ERP procurement practice in each subject firm by means of semi-structured interviews, archive reviews, and member checks. Results: We summarized our results in the form of 10 lessons learned, together with observations of how culture seems to have played a part in shaping the practice. Conclusion: Our results offer practical guidelines originated from real cases that are of use for practitioners to improve the ERP procurement process.