An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Applied multivariate statistics for the social sciences
Applied multivariate statistics for the social sciences
A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
Unifying the fragmented models of information systems implementation
Critical issues in information systems research
“Combining qualitative and quantitative methods information systems research: a case study"
Management Information Systems Quarterly
International Journal of Man-Machine Studies
Is user satisfaction a valid measure of system effectiveness?
Information and Management
Information systems strategy and implementation: a case study of a building society
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
User information satisfaction: IS implementability and effectiveness
Information and Management
Measuring system usage: implications for IS theory testing
Management Science
Exploring the relationship between user satisfaction and relevance in information systems
Information Processing and Management: an International Journal - Special issue: history of information science
Five small secrets to systems success
Information Resources Management Journal - Special issue: information systems success measurement
An expanded instrument for evaluating information system success
Information and Management
User information satisfaction, job satisfaction and computer background: an exploratory study
Information and Management
The relation between user satisfaction, usage of information systems and performance
Information and Management
Evaluating business information systems fit: from concept to practical application
European Journal of Information Systems
System usage behavior as a proxy for user satisfaction: an empirical investigation
Information and Management
The effect of user engagement on system success: a meta-analytical integration of research findings
Information and Management
Challenges of IT implementation for supporting collaboration in distributed organizations
European Journal of Information Systems
The adoption and design methodologies of component-based enterprise systems
European Journal of Information Systems
Quality management in systems development: an organizational system perspective
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Power, politics, and MIS implementation
Communications of the ACM
The measurement of user information satisfaction
Communications of the ACM
User evaluations of IS as surrogates for objective performance
Information and Management
Implementation in a world of workstations and networks
Information and Management
A confirmatory factor analysis of IS employee motivation and retention
Information and Management
Information and Management
Operationalising the implementation puzzle: an argument for eclecticism in research and in practice
European Journal of Information Systems
A multiple-case design methodology for studying MRP success and CSFs
Information and Management
Internet-based e-banking and consumer attitudes: an empirical study
Information and Management
Implementation: The Key to Successful Information Systems
Implementation: The Key to Successful Information Systems
Participative Approach to Computer Systems Design: A Case Study of the Introduction of a New Computer System
Key dimensions of facilitators and inhibitors for the strategic use of information technology
Journal of Management Information Systems
European Journal of Information Systems
IT infrastructure capabilities and IT project success: a development team perspective
Information Technology and Management
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Recent literature has shown a renewed interest in systems implementation research. Current trends in the organizational deployment of IT have motivated new studies of implementation efforts. This paper reports on one phase of a pluralistic investigation of systems implementation projects. A survey instrument, based on previously validated Measurement items, is described; it was tested and validated. In the process, a method for appraising the significance of interaction effects was determined. The results of the analysis show that, for the data of this study, the organizational priority given to implementation projects by top management is only associated indirectly with improved user information satisfaction (UIS). Only when this priority occurs in the management of continuing development and enhancement, does top management support seem to be significant to users. It was also found that the efficiency and flexibility of the development process was significant in its own right, even without any effects of top management support.