An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Rethinking the concept of user involvement
MIS Quarterly
A discrepancy model of end-user computing involvement
Management Science
Group process and conflict in system development
Management Science
ICIS '91 Proceedings of the twelfth international conference on Information systems
Explaining the role of user participation in information system use
Management Science
The measurement of user information satisfaction
Communications of the ACM
Perceptions of conflict and success in information systems development projects
Journal of Management Information Systems - Special section: Realizing value from information technology investment
Collaborative modeling techniques to facilitate communication among end-users and analysts
SIGCPR '95 Proceedings of the 1995 ACM SIGCPR conference on Supporting teams, groups, and learning inside and outside the IS function reinventing IS
Measuring user involvement: a diffusion of innovation perspective
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
Designing in the dark: the changing user-developer relationship in information systems development
ICIS '97 Proceedings of the eighteenth international conference on Information systems
A case study of user participation in the information systems development process
ICIS '97 Proceedings of the eighteenth international conference on Information systems
The role of the end user: letters
Communications of the AIS
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
A Rule-Based Approach to Developing Software Development Prediction Models
Automated Software Engineering
Information Systems Knowledge: Foundations, Definitions, and Applications
Information Systems Frontiers
EIS evolution in large Spanish businesses
Information and Management
Information and Management
The impact of IS Department organizational environments upon project team performances
Information and Management
Internet interface design: e-commerce and the user
Internet management issues
Web Site Interface Design: External and Internal Factors
OHS-6/SC-2 Proceedings of the 6th International Workshop and 2nd International Workshop on Open Hypertext Systems and Structural Computing
Advanced topics in end user computing
An empirical investigation of student acceptance of course websites
Computers & Education
Modeling use of enterprise resource planning systems: a path analytic study
European Journal of Information Systems
IT acceptance: managing user—IT group boundaries
ACM SIGMIS Database
A system implementation study: management commitment to project management
Information and Management
Computing information technology
An Exploration of Impact of Cognitive Elaboration on Learning in ISD Projects
Information Technology and Management
Important human factors for systems development success: a user focus
Strategies for managing IS/IT personnel
Knowledge impacts of user participation: a cognitive perspective
Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment
User participation in decision support systems development: influencing system outcomes
European Journal of Information Systems
Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 2: Evaluation
The relationship between information technology acceptance and organizational agility in Malaysia
Information and Management
User satisfaction from commercial web sites: the effect of design and use
Information and Management
Differential social attributions toward computing technology: An empirical investigation
International Journal of Human-Computer Studies
The role of moderating factors in user technology acceptance
International Journal of Human-Computer Studies
User involvement and user satisfaction with information-seeking activity
European Journal of Information Systems - Special section: PACIS 2004
A methodology for construct development in MIS research
European Journal of Information Systems - Special section: PACIS 2004
Testing an extended model of IT acceptance in the Chinese cultural context
ACM SIGMIS Database
Successful strategies for user participation in systems development
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Structural equation modeling the use of a risk assessment instrument in child protective services
Decision Support Systems
Predicting user satisfaction, strain and system usage of employee self-services
International Journal of Human-Computer Studies
Information System Success: Individual and Organizational Determinants
Management Science
Information System Success: Individual and Organizational Determinants
Management Science
The IT sales cycle as a source of context in IS implementation theory
Information and Management
ERP Misfit: Country of Origin and Organizational Factors
Journal of Management Information Systems
Information and Management
An Integrative Contingency Model of Software Project Risk Management
Journal of Management Information Systems
The impact of personality type on purchasing decisions in virtual stores
Information Technology and Management
Enablers of enterprise systems training success an exploratory investigation
International Journal of Business Information Systems
User-device attachment scale development and initial test
International Journal of Mobile Communications
International Journal of Mobile Communications
The impacts of user review on software responsiveness: Moderating requirements uncertainty
Information and Management
Thar's gold in them thar constructs
ACM SIGMIS Database
Behaviour & Information Technology
TAM-based success modeling in ERP
Interacting with Computers
Volunteers' involvement in online community based software development
Information and Management
Building participatory HIS networks: A case study from Kerala, India
Information and Organization
Towards a design theory for online communities
Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology
How to keep members using the information in a computer-supported social network
Computers in Human Behavior
An AHP-based methodology to rank critical success factors of executive information systems
Computer Standards & Interfaces
Information Technology and Management
The relationship between information technology acceptance and organizational agility in Malaysia
Information and Management
User satisfaction from commercial web sites: The effect of design and use
Information and Management
Information and Software Technology
Trust-Assuring Arguments in B2C E-commerce: Impact of Content, Source, and Price on Trust
Journal of Management Information Systems
Determinants of software quality: A survey of information systems project managers
Information and Software Technology
Participatory design: one step back or two steps forward?
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Personal innovativeness, security and privacy as determinants of e-trading adoption
International Journal of Electronic Finance
IT infrastructure capabilities and IT project success: a development team perspective
Information Technology and Management
Avatar-based innovation: Consequences of the virtual co-creation experience
Computers in Human Behavior
User gains and PD aims: assessment from a participatory design project
Proceedings of the 11th Biennial Participatory Design Conference
Measuring data warehousing success: an empirical investigation applying the DeLone and McLean model
International Journal of Data Analysis Techniques and Strategies
Factors that affect software systems development project outcomes: A survey of research
ACM Computing Surveys (CSUR)
International Journal of Networking and Virtual Organisations
MIS Quarterly
Removing obstacles when implementing inter-organisational information systems
International Journal of Information Technology and Management
The institutionalization of information system project management practices
Information and Organization
International Journal of Information Systems and Change Management
Modelling user participation in organisations as networks
Expert Systems with Applications: An International Journal
Exploring the factors associated with weblog usage acceptance: evidence from Cyprus
International Journal of Web Based Communities
International Journal of Information Management: The Journal for Information Professionals
Predicting e-commerce company success by mining the text of its publicly-accessible website
Expert Systems with Applications: An International Journal
Advances in Human-Computer Interaction
Obstacles to social networking website use among older adults
Computers in Human Behavior
Why do not satisfied consumers show reuse behavior? The context of online games
Computers in Human Behavior
Measuring Information Success at the Individual Level in Cross-Cultural Environments
Information Resources Management Journal
The Collaborative Use of Information Technology: End-User Participation and Systems Success
Information Resources Management Journal
User Satisfaction with EDI: An Empirical Investigation
Information Resources Management Journal
User Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model
Information Resources Management Journal
A User-Oriented Model of Factors that Affect Information Requirements Determination Process Quality
Information Resources Management Journal
Silver Pellets for Improving Software Quality
Information Resources Management Journal
EIS Information: Use and Quality Determinants
Information Resources Management Journal
Achieving IT Infusion: A Conceptual Model for Small Businesses
Information Resources Management Journal
Getting Real About Virtual Worlds: A Review
International Journal of Virtual Communities and Social Networking
A study of customization for online business
HCI'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction for learning, culture, collaboration and business - Volume Part III
Considering music production and culture management as an emerging digital ecosystem
Proceedings of the Fifth International Conference on Management of Emergent Digital EcoSystems
Exploring the interaction effects of social capital
Information and Management
Electronic Commerce Research
An empirical analysis of user evaluation factors on attitude and intention of using a search engine
International Journal of Business Information Systems
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Defining user participation as the activities performed by users during systems development, user involvement as the importance and personal relevance of a system to its user, and user attitude as the affective evaluation of a system by the user, this study aims to: (1) develop separate measures of user participation, user involvement, and user attitude, (2) identify key dimensions of each construct, and (3) investigate the relationships among them. Responses from users in organizations developing new information systems were used to create an overall scale measuring user participation (along with three subscales reflecting the dimensions of responsibility, user-IS relationship, and hands-on activities), an overall scale measuring user involvement (along with two subscales reflecting the dimensions of importance and personal relevance), and a scale measuring user attitude. Analysis of the data provides evidence for the reliability and validity of the three constructs and their dimensions. User participation has long been considered a key variable in the successful development of information systems. However, past research has failed to clearly demonstrate its benefits. The measures developed in this study provide a useful starting point for deciphering the precise nature of the relationship among user participation, involvement, and attitude during systems implementation.