An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Modern structured analysis
Techniques for application software maintenance
Information and Software Technology
Object-oriented modeling and design
Object-oriented modeling and design
Optimization Models for Reliability of Modular Software Systems
IEEE Transactions on Software Engineering - Special issue on software reliability
A Model for Software Product Quality
IEEE Transactions on Software Engineering
A Validation of Object-Oriented Design Metrics as Quality Indicators
IEEE Transactions on Software Engineering
Effect of software structure attributes on software development productivity
Journal of Systems and Software
Factors that Impact Implementing a System Development Methodology
IEEE Transactions on Software Engineering
The measurement of user information satisfaction
Communications of the ACM
IEEE Transactions on Software Engineering
Software Engineering
Software Quality: The Elusive Target
IEEE Software
IEEE Software
Is Software Quality Visible in the Code?
IEEE Software
Critical Success Factors In Software Projects
IEEE Software
Quality Attributes of Web Software Applications
IEEE Software
Development of an instrument to measure stress among software professionals: factor analytic study
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
The Role of Inspection in Software Quality Assurance
IEEE Transactions on Software Engineering
Software Quality from a Behavioral Perspective
IT Professional
The obstacles and myths of usability and software engineering
Communications of the ACM - The Blogosphere
An Empirical Investigation of the Key Factors for Success in Software Process Improvement
IEEE Transactions on Software Engineering
The Impact of Institutional Forces on Software Metrics Programs
IEEE Transactions on Software Engineering
The effects of development team skill on software product quality
ACM SIGSOFT Software Engineering Notes
Key dimensions of facilitators and inhibitors for the strategic use of information technology
Journal of Management Information Systems
Software Effort, Quality, and Cycle Time: A Study of CMM Level 5 Projects
IEEE Transactions on Software Engineering
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
A New Standard for Quality Requirements
IEEE Software
What do software practitioners really think about project success: A cross-cultural comparison
Journal of Systems and Software
Quality-Evaluation Models and Measurements
IEEE Software
Empirical investigation of refactoring effect on software quality
Information and Software Technology
EuroSPI'07 Proceedings of the 14th European conference on Software Process Improvement
Modeling maintenance projects risk effects on ERP performance
Computer Standards & Interfaces
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Software quality is important for the success of any information systems (IS). In this research, we find the determinants of software quality. We used five attributes for software quality: system reliability, maintainability, ease of use, usefulness, and relevance. By surveying 112 IS project managers, we collected data about their perceptions on the software quality attributes and their determinants. We arrived at six factors through exploratory factor analysis. We determined the individual factors that impacted the software quality attributes; for example, reliability is associated with responsiveness of IS department; ease of use is influenced by the capabilities of users and attitude of management; and usefulness is impacted by capabilities of IS department and responsiveness of IS department. We show that organizational factors are more important than technical factors in impacting software quality in IS projects. We provide implications of our research to practice and to future research.